Technology Support Specialist

Miron Construction Co., Inc.

Wisconsin

On-site

USD 30,307 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

Job summary

A leading construction company is looking for a Technology Support Specialist to manage software and hardware. The role involves troubleshooting, training, and ensuring efficient technology use across the organization. Ideal for candidates with an IT background seeking an entry-level position in a dynamic environment.

Qualifications

Minimum two years of experience in information technology preferred.
Ability to work independently and collaboratively.
Experience with diagnosing and resolving technical issues.

Responsibilities

Provides direct technology support to users.
Logs and tracks end-user issues.
Coordinates distribution of new devices and programs.

Skills

Excellent communication

Interpersonal skills

Problem solving

Multitasking

Attention to detail

Education

Associate degree in Computer Science

Associate degree in Information Technology

Tools

Microsoft Office 365

Job description

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Miron Construction Co., Inc. provided pay range

This range is provided by Miron Construction Co., Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

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Human Resources at Miron Construction Co., Inc.

POSITION SUMMARY

The technology support specialist is responsible for all company software and hardware. This includes the installation, modification, and maintenance of all devices, software, and hardware, as well as responding to end-user issues.

ESSENTIAL FUNCTIONS

Provides direct technology support to users across the company including, but not limited to, diagnosing and resolving issues, conducting upgrades, and providing basic technical training.
Logs and tracks all end-user issues in the Help Desk tracking system and notifies technology support lead of trends or unusual activity.
Coordinates and executes the distribution of new devices and programs throughout the company.
Works closely with network administration to diagnose and troubleshoot network outages and assists with the reboot process.
Continuously assesses software updates, drivers, and programs to ensure that the company is using the best tools.
Administers support for AV, teleconferencing, and conference room technologies.
Performs other related duties as assigned.

POSITION QUALIFICATIONS

Associate degree in Computer Science, Information Technology, or any combination of education and professional experience that would meet the responsibilities listed above.
Minimum of two years of experience in information technology is preferred.
Experience with Microsoft Office 365, specifically Outlook, Word, and Excel.
Excellent communication and interpersonal skills, with the ability to interact with team members across the organization.
Ability to multitask, work efficiently both independently and collaboratively in a fast-paced and ever-evolving environment, and problem solve.
Demonstrated ability to learn and adapt quickly while maintaining strong attention to detail.

WORK ENVIRONMENT

Primarily an office environment with occasional project site visits.

CULTURE AND BENEFITS

For more information on Miron's culture and benefits, please click on the following link: https://miron-construction.com/join-the-team/office-careers/.

Miron Construction Co., Inc. is proud to be an Equal Opportunity / Affirmative Action Employer. We welcome and encourage ALL qualified applicants to apply for our open career opportunities.

Seniority level