Technology Support Specialist

Utah Transit Authority; Salt Lake City (UT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Utah Transit Authority is seeking a Technology Support Specialist to provide technology assistance and training to users, supporting various IT functions. This entry-level position offers a hybrid work schedule, competitive pay, and a comprehensive benefits package including health insurance and paid time off.

Benefits

Health, dental, vision insurance

22 days of accrued paid time off

10 paid holidays and two floating holidays

Generous tuition reimbursement for higher education

Free transit passes for employee, spouse, and dependents

Qualifications

• Two years of PC repair and hardware/software experience.
• Knowledge of other Operating Systems such as Linux preferred.
• Experience supporting mobile devices, Apple IOS preferred.

Responsibilities

• Provides technology support and user training on network and computer hardware.
• Acts as an assistant to Desktop and Server Analysts.
• Supports IT departments such as Applications Development and Network.

Skills

PC repair

Windows-based software

Knowledge of Linux

Mobile device support

Education

Associates degree in Computer Science or Information Technology

Job description

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Provides technology support and user training on network, computer hardware, software, telecommunications, network interface, other technology equipment, and related computer matters. Acts as an assistant to Desktop and Server Analysts on basic administration functions as needed. Serves as a general IT specialist supporting other IT departments such as Applications Development, Radio Communications, Network and Infrastructure, and Telecommunications.

Hybrid work from home schedule available, will discuss more if selected for interview.

Minimum Qualifications

Utah Transit Authority

Job Summary

Provides technology support and user training on network, computer hardware, software, telecommunications, network interface, other technology equipment, and related computer matters. Acts as an assistant to Desktop and Server Analysts on basic administration functions as needed. Serves as a general IT specialist supporting other IT departments such as Applications Development, Radio Communications, Network and Infrastructure, and Telecommunications.

Hybrid work from home schedule available, will discuss more if selected for interview.

Minimum Qualifications

EDUCATION/TRAINING

• Associates degree in Computer Science, Information Technology or equivalent

EXPERIENCE

• Two (2) years PC repair and hardware/software experience.

• Must demonstrate a thorough knowledge of PC hardware, Windows-based software and peripherals.

• Knowledge of other Operating Systems such as Linux preferred.

• Experience supporting mobile devices, Apple IOS preferred.

• Must be able to pass BCI, FBI, and UCJIS background check.

• Valid Utah drivers license required. Must be a safe driver with no more than 4 moving violations in the past 3 years.

• Cannot have more than 2 violations of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.

This job requires regular and predictable attendance

- OR -An equivalent combination or relevant education and experience.

Pay Rate: $25.144 - 28.942 per hour based upon experience

To be considered, apply before: June 9, 2025 by 5:59 pmUTAs benefits package for full-time administrative employees includes:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelors and masters degree.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program includes counseling, legal services, financial planning, etc.
• UTA Well a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.

* Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two workdays notice prior to the need for the accommodation is required.Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.PM21

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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