Technology Supervisor

Abacus Solutions Group; Fort Worth (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Abacus Solutions Group in Fort Worth, TX seeks a Tech Supervisor for a warehouse environment. You will oversee system and platform administration, equipment and automation, and end-user support to ensure smooth operations.

Ideal candidate has 4+ years technology experience in a warehouse, can lead a team under pressure, is able to lift up to 50 pounds, and communicates clearly with non-technical staff. On-site role in a fast-paced facility.

Qualifications

• 4+ years of technology experience within a warehouse setting.
• Ability to lift and carry up to 50 pounds regularly.
• Standing, walking, bending, and twisting for extended periods.
• Capacity to work in a fast-paced environment with varying temperatures.
• Ability to handle repetitive tasks while maintaining attention to detail.
• Self-directed with a high sense of urgency; resourceful and adaptable.
• Strong attention to detail.
• Analytical and problem-solving skills.
• Ability to lead a team in stressful situations.
• Excellent communication and presentation skills.

Responsibilities

• Systems and platform administration
• Equipment and automation maintenance and minor repairs
• End-user support and training, including handling calls, pages, and emails
• Asset and data management including inventory of equipment and on-site totes

Skills

Team leadership

Analytical skills

Communication skills

Problem solving

Tools

SALT server

Inventory systems

Printers and labels

Job description

Abacus Solutions Group is currently sourcing for a Tech Supervisor for a warehouse in the Fort Worth TX area.

Responsibilities

Systems and platform administration

• Administer the SALT server.
• Support DTS and B2C order processing in SALT.
• Monitor server health and memory capacity.
• Resolve items in error folders.
• Run scheduled and ad-hoc operational reports.

Equipment and automation

• Maintain cleaning logs for printers and bots.
• Operate and perform minor repairs on the autobagger.
• Create and maintain ZPL label formats.
• Keep a current list of all arrays and totes on site.

End-user support and training

• Respond to calls, pages, and emails about computer issues.
• Explain technical issues in non-technical terms.
• Submit and track support tickets.
• Train team members on computer hardware and software.
• Gather, analyze, and process information to identify and resolve issues.

Asset and data management

• Maintain inventory of computer equipment, including monitors, keyboards, and printers.
• Search back-end systems for order information.

Qualifications

• 4+ years of Technology experience within a warehouse setting.
• Ability to lift and carry up to 50 pounds regularly.
• Standing, walking, bending, and twisting for extended periods.
• Capacity to work in a fast-paced environment with varying temperatures.
• Ability to handle repetitive tasks while maintaining attention to detail.
• Self-directed with a high sense of urgency; resourceful and adaptable.
• Strong attention to detail.
• Analytical and problem-solving skills.
• Ability to lead a team in stressful situations.
• Excellent communication and presentation skills.