Technical Operator - North Richland Hills, Tx.

Weby Corp; North Richland Hills (TX); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) retirement plan

Opportunities for professional training

Competitive hourly wage

Job summary

Weby Corp is looking for a TechOps Technician in North Richland Hills, TX. The successful candidate will support and maintain technology in a dynamic warehouse setting, ensuring operational efficiency.

With a competitive pay starting at $19/hour, the role offers opportunities for growth and training, as well as benefits such as health and retirement plans. Candidates should have 2+ years of IT support experience and a strong desire to solve technical issues.

Qualifications

• 2+ years of hands-on IT support, preferably in retail or warehouse environments.
• Ability to explain technical issues clearly to non-technical staff.
• Familiarity with physical networking and CCTV setup.

Responsibilities

• Support and maintain retail warehouse technology and hardware.
• Configure and repair workstations and rugged devices.
• Maintain industrial printers and assist remote teams.

Skills

Hands-on IT support experience

Familiarity with rugged mobile devices

Basic networking knowledge

Strong communication skills

Tools

CCTV hardware

Thermal printers

Wireless and wired network equipment

Job description

Role Overview

As a TechOps Technician, you will be the heartbeat of our warehouse technology. Unlike traditional desk‑bound IT roles, you will be active on warehouse and retail floors, ensuring our physical hardware and logistics systems run without a hitch.

Reporting directly to the Operations Manager, your main mission is to minimize downtime and keep our shipping, receiving, retail, and inventory pipelines moving at maximum efficiency.

Compensation

$19/hour during a 90‑day probationary period. $20/hour after successful probationary completion.

Hours

Full time: 40 hours per week. Weekend on‑call rotations.

Key Responsibilities

• Device & Workstation Care: Deploy, configure, and repair retail/warehouse workstations, rugged tablets, and Honeywell wearables.
• Industrial Printer Maintenance: Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.
• CCTV & Security Systems: Support and maintain the physical functionality of on‑site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinating with vendors or remote teams for software/feed issues.
• "Smart Hands" Network Support: Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).
• Operational Readiness: Manage local IT inventory, ensuring plenty of pre‑configured backup scanners, printers, and workstations are ready for immediate "hot‑swaps" on the floor.

Qualifications & Skills

• Experience: 2+ years of hands‑on IT support, desktop support, or field technician experience—ideally within a fast‑paced retail, warehouse, fulfillment, or manufacturing environment.
• Hardware & Systems Savvy: Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.
• Basic Networking: Solid understanding of physical network cabling (Cat6), patch panels, and Wi‑Fi connectivity troubleshooting.
• The "Ops" Mindset: A strong sense of urgency. You understand that a broken printer or offline workstation isn't just a ticket—it’s a bottleneck in our supply chain.
• Communication: Ability to explain technical fixes clearly to floor workers while collaborating smoothly with remote SysOps engineers.

Physical, Legal & Scheduling Requirements

• Drug‑Free Workplace: Must be able to pass a pre‑employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).

Perks & Benefits

• Competitive hourly wage with room for growth.
• Comprehensive benefits package: Health, Dental, and Vision Insurance.
• 401(k) retirement plan.
• Opportunities for professional training and internal advancement.
• A supportive, collaborative, and energetic team culture.

About Us

GritR Sports & Outdoors is an equal opportunity employer. We encourage individuals from all backgrounds to apply.