Technical Operator - Arlington, Tx.

GritR Sports; Arlington (TX); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) retirement plan

Opportunities for professional training

Job summary

GritR Sports in Arlington, Texas is seeking a Technical Operator to ensure the smooth operation of warehouse technology. This hands-on role involves troubleshooting and maintaining robotics and IT systems on the warehouse floor.

The ideal candidate will have 2+ years of IT support experience and strong hardware knowledge. Competitive pay starts at $19/hour, with a comprehensive benefits package including health insurance and 401(k).

Qualifications

• 2+ years of hands-on IT support, desktop support, or field technician experience.
• Experience maintaining automation equipment and calibrating dimensioning systems.
• Strong familiarity with rugged mobile devices and thermal printers.

Responsibilities

• Perform rapid troubleshooting, physical alignment, and routine maintenance on automated machinery.
• Deploy, configure, and repair warehouse workstations and rugged tablets.
• Support and maintain the functionality of on-site CCTV cameras.

Skills

IT support experience

Automation & Calibration

Hardware & Systems Savvy

Basic Networking

Communication skills

Tools

Thermal printers

Rugged tablets

CCTV hardware

Job description

Role Overview

As a Technical Operator, TechOps Technician, you will be the heartbeat of our warehouse technology. Unlike traditional desk‑bound IT roles, you will be active on the warehouse floor, ensuring our physical hardware, robotics, and logistics systems run without a hitch.

Reporting directly to the Operations Manager, your main mission is to minimize downtime and keep our shipping, receiving, and inventory pipelines moving at maximum efficiency.

Compensation: $19/hour during 90 day probation period, $20/hour after successful probationary completion.
Hours: Full Time 40hr/week with rotating weekends off

Key Responsibilities

• Robotics, Automation & Calibration: Perform rapid troubleshooting, physical alignment, and routine maintenance on automated machinery and robotics. Responsible for the ongoing calibration and upkeep of Qboids (dimensioning/weighing systems).
• Device & Workstation Care: Deploy, configure, and repair warehouse workstations, rugged tablets, Honeywell wearables.
• Industrial Printer Maintenance: Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.
• CCTV & Security Systems: Support and maintain the physical functionality of on‑site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinate with vendors or remote teams for software/feed issues.
• "Smart Hands" Network Support: Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).
• Operational Readiness: Manage local IT inventory, ensuring plenty of pre‑configured backup scanners, printers, and workstations are ready for immediate "hot‑swaps" on the floor.

Qualifications & Skills

• Experience: 2+ years of hands‑on IT support, desktop support, or field technician experience—ideally within a fast‑paced warehouse, fulfillment, or manufacturing environment.
• Automation & Calibration: Experience maintaining automation equipment/robotics and calibrating high‑precision scale and dimensioning systems.
• Hardware & Systems Savvy: Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.
• Basic Networking: Solid understanding of physical network cabling (Cat6), patch panels, and Wi‑Fi connectivity troubleshooting.
• The "Ops" Mindset: A strong sense of urgency. You understand that a broken printer or offline workstation isn't just a ticket—it's a bottleneck in our supply chain.
• Communication: Ability to explain technical fixes clearly to floor workers, while collaborating smoothly with our remote SysOps engineers.

Physical, Legal & Scheduling Requirements

• Drug‑Free Workplace: Must be able to pass a pre‑employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).

Perks & Benefits

• Competitive hourly wage with room for growth.
• Comprehensive benefits package: Health, Dental, and Vision Insurance.
• 401(k) retirement plan.
• Opportunities for professional training and internal advancement.
• A supportive, collaborative, and energetic team culture.

GritR Sports & Outdoors is an equal opportunity employer. We encourage individuals from all backgrounds to apply.