Technology Specialist I

VALLEY CHRISTIAN SCHOOLS; Chandler (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Valley Christian Schools seeks a Technology Specialist I in Chandler, AZ to be the first contact for technology support across our campuses. You will assist with deployment, operation, and maintenance of technology, and maintain inventory while delivering strong customer service to students, staff and parents.

The role requires proficiency with Microsoft 365, iPads/iPadOS, and Windows, plus a valid fingerprint check and Arizona driver's license.

Qualifications

• Must have a personal relationship with Jesus Christ and uphold the school's beliefs.
• Faithfully attend and support a local church aligned with the mission and beliefs.
• Must have and maintain a valid Level One IVP fingerprint card.
• Must have a valid Arizona driver's license.
• Excellent interpersonal and customer service skills.
• Proficient with Microsoft 365 suite and Apple iPads/iPadOS; Windows basics.

Responsibilities

• Provide technical support to faculty, staff, students, and parents.
• Assist with deployment, operation, and maintenance of technology on all campuses.
• Maintain inventory and storage areas.
• Adhere to Valley Christian's standards and policies as outlined in the Employee Handbook.
• Perform other related assigned duties.

Skills

Customer service

Communication skills

Self-motivated

Time management

Microsoft 365

Apple iPads / iPadOS

Windows desktops

Education

High School diploma or equivalent

Two years tech support experience

Tools

Microsoft 365

Apple iPads

iPadOS

Windows

JAMF

Zendesk

FreshDesk

Job description

Description

The Technology Specialist I position requires experience with a range of technologies, but specifically iPads in education is desired. This position will be the first point of contact for all support requests, escalating tickets based on workload and difficulty, and assist with the inventory, maintenance, and deployment of technology throughout the campuses. The Technology Specialist I reports to the Director of Technology and provides various levels of support, as assigned.

Role and Responsibilities

• Providing technical support to faculty, staff, students, and parents
• Assisting with the deployment, operation, and maintenance of technology on all campuses
• Maintaining inventory and storage areas
• Adheres to and honors Valley Christians' standards, policies, procedures as outlined in the Employee Handbook.
• Performs other related assigned duties

Requirements

Qualifications and Skills

• Must have a personal relationship with Jesus Christ that is a consistent testimony among others
• Agree to uphold Valley Christian's Mission & Beliefs which can be found at htttp://valleychristianaz.org/about/philosophy/
• Faithfully attend and financially support a local church whose beliefs are in agreement with our school's Mission & beliefs
• Must have and maintain a valid level one IVP fingerprint card
• Must have and maintain a valid Arizona driver's license
• Must have excellent interpersonal and customer service skills
• Ability to communicate effectively both written and verbally
• Must be proficient with Microsoft 365 suite of applications
• Must be proficient in Apple iPads and iPadOS
• Must be proficient with desktops and laptops running Microsoft Windows
• Basic knowledge of wired and wireless networking
• Must be self-motivated
• Ability to manage multiple priorities and deadlines with a customer-service mindset

Education and Experience

• High School diploma or equivalent
• Minimum of two years supporting technology

Preferred Skills and Knowledge

• Classroom support or teaching experience
• Knowledge of system imaging and deployment
• Knowledge of JAMF
• Experience with Zendesk or FreshDesk

Physical Requirements

• Use a computer (visual and keyboarding) for long periods of time
• Able to remain in a stationary position (sitting or standing) 50% of the time
• Occasionally lift up to 25 pounds
• At times requires stooping, bending, turning, pushing, pulling, reaching and climbing stairs (2-story)
• Use of hands, fingers, arms to reach, grip and maneuver objects
• Must be able to respond quickly to sounds (fire/security alarms)
• Work in noisy and crowded school environment
• Able to work a flexible schedule including weekends and evenings when needed
• Frequent walking throughout the campus

Background Check Statement

VCS conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications.

About Valley Christian Schools

Valley Christian Schools offers students in Kindergarten through 12th grade big school opportunities in a small school environment across our two East Valley Campuses. Established in 1982, VCS provides nearly 1,100 Kindergarten, elementary, junior high, and high school students a distinctly Christian education with excellent academics, championship athletics, award-winning fine arts, cutting-edge STEM programs, and a supporting community. The mission of Valley Christian Schools is to equip students to be culture changers for Christ by delivering academic excellence, facilitating spiritual growth, and building lifelong community. Valley Christian is highly accredited by both ACSI and Cognia, has been ranked as one of the Top Workplaces in Arizona for four consecutive years, and continues to achieve an “A” rating on Niche.com.

PLEASE NOTE: Subject to the Constitution of the United States and all applicable state and federal laws, Valley Christian Schools does not discriminate against applicants or students on the basis of race, color, and national or ethnic origin in its admissions or in the administration of its education policies, programs, or activities. In addition, subject to Subject to the Constitution of the United States and all applicable state and federal laws, Valley Christian Schools does not discriminate in its employment practices. Valley Christian Schools is a Christian education institution and, in compliance with Title VII of Civil Rights Act of 1964, reserves the right to give preference in employment based upon religion. It is our desire to build an employee community of individuals who are currently living out their Christian faith that agree with our Statement of Faith, beliefs, philosophy, and qualifications.