Technology Program Manager

Cushman Wakefield Multifamily; United States; Remote; USD 101,000 - 120,000; Full time

Job summary

An established industry player is seeking a Technology Program Manager to oversee client software implementation projects. This role involves coordinating project management activities, ensuring timely delivery, and managing stakeholder relationships. The ideal candidate will lead solution development, maintain project performance metrics, and contribute to a collaborative team environment. With a comprehensive benefits package and competitive pay, this opportunity is perfect for those looking to make a significant impact in technology project management.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Accounts

Retirement Savings Plans

Paid Time Off

Disability Insurance

Qualifications

• Experience in managing software implementation projects and client relationships.
• Strong analytical skills to track project performance and manage project scope.

Responsibilities

• Lead solution implementation and project management activities for client software.
• Ensure projects are delivered on time, within scope, and within budget.

Skills

Project Management

Solution Implementation

Client Relationship Management

Stakeholder Engagement

Data Analysis

Team Leadership

Education

Bachelor's Degree

Project Management Certification

Tools

Project Management Software

Data Flow Diagrams

Job description

Job Title

Technology Program Manager

Job Description Summary

Job Description

The role of Technology Program Manager includes the following key responsibilities:

1. Solution Implementation and Project Management activities of client software implementation projects including the following:
2. Complete comprehensive project plans to manage projects to be shared with client.
3. Coordinate Contract Management, including preparation of contractual deliverables for technology, key terms, securing IT executive, legal & security input and approvals.
4. Work with clients and account teams to document detailed system features and requirements, develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
5. Ensure that all projects are delivered on time, within scope and within budget.
6. Coordinate internal resources and third parties/vendors, ensure availability and allocation for the flawless execution of projects.
7. Track project performance and analyse the successful completion of short and long term goals, manage project tasks and delegate appropriately.
8. Use appropriate techniques to manage changes in project scope, schedule and costs.
9. Measure project performance using appropriate systems, tools and techniques.
10. Manage the relationship with the client and all stakeholders.
11. Coordinate SOW development and approvals tracking.
12. Perform ongoing project management including maintaining accurate client records with weekly status reports and updates.
13. Provide project management oversight and delegation of all BA support analyst activities including migration of data, integration and report development.
14. Provide project closeout activities and transition to Production support.
15. Report and Escalate to management as necessary to ensure sponsorship and support of 'at risk' projects.
16. Solution Development for Clients utilizing existing Client infrastructure and software as well as the application of new software technologies and systems integration (as required), support service delivery as the software implementation project manager coordinating:
17. Preparation of architectural and data flow diagrams to support the client solution, as required.
18. Validation with internal Network and Engineering resources, Security & Compliance for any new software, integration or configuration requiring change management.
19. Assistance in the preparation of RFP response materials, as required.
20. Working with the business development point of contact, preparation of transition plans & activities.
21. Preparation of resource requirements, roles & responsibilities for C&W IT, C&W Service Line & Client organizations.
22. Validation and finalize account requirements and costs for transition and ongoing support for new clients, as well as working with the overall Transition & Account leads prior to execution of the client transition.
23. Maintain competency in client applications for consulting, implementation and demonstration capabilities.
24. Contribute to the CBS Technology team knowledgebase with best practices, lessons learned, concept and solutions documents.
25. Ability to leverage client applications for demonstration, data modelling and process development with the client implementation team.
26. Provide product roadmap input for improvement of the alignment of the client applications to the business service delivery both current and future.
27. Team Leadership activities to include participation in the following:
28. Weekly Business Development discussions to support the BD process and understanding and preparing for maturing accounts.
29. Provide mentoring to new team members.
30. Managing product knowledge base for software implementation and delivery.
31. Mentor team members wishing to move into the PM role.
32. Provide Portfolio and Project updates in the Weekly Service Delivery meeting.
33. Present and participate in the Quarterly CBS Meetings.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $101,915.00 - $119,900.00.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.

INCO: 'Cushman & Wakefield'