Technology Product Owner, Commercial Operations - Contract

Eversana; California (MO); Hybrid; USD 140,000 - 180,000; Full time

Job summary

EVERSANA in Irvine, California, seeks a Commercial Operations Technical Product Owner to lead sales/commercial technology initiatives within a hybrid team. You will own the backlog, drive agile delivery, and collaborate with commercial operations, sales enablement, and business stakeholders.

The role focuses on Salesforce Sales Cloud, CPQ, Conga CLM/CPQ, and related tools. You will help shape the squad and operating models for 2027 planning and organizational design.

Qualifications

• Current/recent experience with Salesforce Sales Cloud.
• Product Owner / Technical Product Owner background.
• Agile delivery leadership and backlog management.
• Strong knowledge of CRM, quoting, pricing and contract lifecycle management.

Responsibilities

• Own the product backlog and roadmap for sales/commercial technology initiatives.
• Lead agile delivery across a cross-functional squad.
• Partner with commercial operations, sales enablement, and business stakeholders.
• Manage intake, prioritization, and execution of projects.
• Support future team design and organizational planning.
• Help shape team structure, staffing, and operating models.
• Coordinate across developers, analysts, testing resources, and technical leadership.

Skills

Sales processes

Sales enablement

Pricing

Quoting

Contract lifecycle management

CRM systems

Commercial operations

Agile delivery

Backlog management

Stakeholder management

Team leadership

Tools

Salesforce Sales Cloud

Salesforce CPQ

Conga CLM/CPQ

Power Apps

Jira

Confluence

Agile/Scrum

Job description

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

NO THIRD PARTIES WILL BE CONSIDERED

Hybrid position: Three days per week in IRVINE, CA

We are looking for a Commercial Operations Technical Product Owner who can support the Sales & Commercial Operations team and someone who understands:

1. How sales organizations operate.
2. How technology enables sales execution.
3. CRM, quoting, pricing, and contracting processes.
4. Agile delivery and cross-functional squad leadership.

Key Responsibilities

• Own the product backlog and roadmap for sales/commercial technology initiatives
• Lead agile delivery across a cross-functional squad
• Partner with commercial operations, sales enablement, and business stakeholders
• Manage intake, prioritization, and execution of projects
• Support future team design and organizational planning
• Help shape team structure, staffing, and operating models
• Coordinate across developers, analysts, testing resources, and technical leadership

Technology Environment

Primary Platforms

• Salesforce Sales Cloud – must have
• Salesforce CPQ
• Conga CLM / CPQ
• Power Apps

Supporting Tools

• Jira
• Confluence
• Agile/Scrum methodologies

Nice-to-Have Platforms

• Microsoft Dynamics CRM (future strategic direction)
• Zaidyn (sales compensation)
• Rebate Management tools

Must Have

Commercial / Sales Operations Domain Knowledge

Strong understanding of:

• Sales processes
• Sales enablement
• Pricing
• Quoting
• Contract lifecycle management
• CRM systems
• Commercial operations functions

Current/recent experience with Salesforce Sales Cloud

Product Ownership Experience

• Product Owner / Technical Product Owner background
• Agile delivery leadership
• Backlog management
• Stakeholder management
• Team leadership

Technical Acumen

Not necessarily hands-on technical, but should understand:

• System integrations
• SDLC
• Agile delivery
• Software development teams
• Business process design

Industry Experience

• Healthcare, MedTech, Life Sciences, or Medical Device experience
• Salesforce ecosystem experience
• CPQ and CLM expertise
• Compensation management experience
• CRM migration experience
• Dynamics CRM exposure

Stakeholder Environment

Primary stakeholders include:

• Commercial Operations
• Sales Enablement
• Sales Leadership
• Business Process Owners
• Compensation Teams
• Commercial Technology Partners

Current Challenges

• Significant workload and demand influx
• Need for someone to help manage projects immediately
• Buildout of a more mature squad structure for 2027 planning - you will help shape the team
• Evaluation of onshore vs. nearshore delivery models
• Desire to consolidate commercial technology capabilities into dedicated teams

THIS IS A HYBRID POSITION AND MUST LIVE WITHIN A COMMUTABLE DISTANCE TO IRVINE, CALIFORNIA

All your information will be kept confidential according to EEO guidelines.

Additional Information

OUR CULTURAL BELIEFS

• Patient Minded - I act with the patient’s best interest in mind.
• Client Delight - I own every client experience and its impact on results.
• Take Action - I am empowered and hold myself accountable.
• Grow Talent - I own my development and invest in the development of others.
• Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters - I speak up to create transparent, thoughtful, and timely dialogue.
• Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail].

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Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail].

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