Technology Operations & Systems Coordinator

Mayo US; Rochester (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Mayo Clinic in Rochester, MN seeks a Coordinator who partners with IT and external vendors to enable changes and system enhancements, oversee operational excellence, troubleshoot systems and databases, and lead in a fast-paced, high‑volume environment.

The role includes reporting and analyzing data, scheduling, training, handling escalations, reviewing vendor statements, and applying continuous improvement methods, while supervising staff and presenting performance growth objectives.

Qualifications

• Strong background in technology, organization, and communication.
• Experience troubleshooting systems and working with vendors.
• Ability to analyze data, report metrics, and make decisions.

Responsibilities

• Oversee operational excellence in advancing technology and systems enhancements.
• Report and analyze data and metrics; manage scheduling and training.
• Review vendor statements and coordinate with departments for disbursement.
• Lead in continuous improvement, supervise staff, and handle escalations.

Skills

Technology background

Organizational skills

Communication skills

Data analysis

Time management

Tools

Microsoft Office

Data analysis tools

Job description

Mayo Clinic in Rochester, MN seeks a Coordinator who partners with IT and external vendors to enable changes and system enhancements, oversee operational excellence, troubleshoot systems and databases, and lead in a fast-paced, high‑volume environment.

The role includes reporting and analyzing data, scheduling, training, handling escalations, reviewing vendor statements, and applying continuous improvement methods, while supervising staff and presenting performance growth objectives.