Technology Operations Manager

Digital Media Management; Los Angeles (CA); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

Keywords Studios is seeking an experienced technology operations leader to manage and optimize global studio IT, implement scalable infrastructure, and drive AI-enabled workflows. You will collaborate with international IT teams, ensure content security compliance, and support Mac/PC platforms across the group.

Ideal candidates have 5+ years in systems/tools, vendor management, and strong communication skills.

Qualifications

• 5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management
• Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc.
• Experience in leveraging AI and machine learning to build efficiency across technology workflows
• Strong communication skills and attention to detail
• Knowledgeable of Apple and PC products and machines
• Experience with content security management and compliance
• Excellent time and project management skills

Responsabilités

• Manage and optimize the technology operations for 3 global studios within Keywords Studios
• Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems
• Collaborate with global IT teams on long-term technology processes, requirements and solutions
• Leverage AI and machine learning to build efficient processes across the business and workflows
• Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes
• Acts as administrator for the group’s business systems and creative production tools
• Serve as a thought leader on technology infrastructure, expansion and AI integration
• Provide user support for Mac and PC operating systems and assess equipment needs globally
• Troubleshoot technology related issues across the group
• Act as point of contact for clients regarding content security compliance
• Coordinate and manage services between current vendors and outside contractors

Connaissances

Tech leadership

AI integrations

Vendor management

Strong communication

Attention to detail

Outils

Apple Business Manager

Google Workspace

Slack

Airtable

Frame.io

Adobe

Maxon

ServiceNow

Active Directory

Description du poste

Your Impact

• Manage and optimize the technology operations for 3 global studios within Keywords Studios

• Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems

• Collaborate with global IT teams on long-term technology processes, requirements and solutions

• Leverage AI and machine learning to build efficient processes across the business and workflows

• Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes

• Acts as administrator for the group’s business systems and creative production tools

• Serve as a thought leader on technology infrastructure, expansion and AI integration

• Provide user support for Mac and PC operating systems and assess equipment needs globally

• Troubleshoot technology related issues across the group

• Act as point of contact for clients regarding content security compliance

• Coordinate and manage services between current vendors and outside contractors

Your Experience

• 5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management

• Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc.

• Experience in leveraging AI and machine learning to build efficiency across technology workflows

• Strong communication skills and attention to detail

• Knowledgeable of Apple and PC products and machines

• Experience with content security management and compliance

• Excellent time and project management skills

Your Availability

M-F: 9am-6pm EST