Technology Operations Leader | Scale Platform & Security

Aspen Standard Wealth; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) with the

401(k) Plan with a 4% employer match

Unlimited Paid Time Off (PTO)

Life Insurance Coverage

Job summary

Aspen Standard Wealth is building a national RIA platform and is seeking a Technology Operations Director in Chicago to lead the operational backbone of the technology organization. You’ll drive the tech team’s cadence, manage budgets, vendor relationships, and cybersecurity readiness to support a fast-growing portfolio of firms.

Based in Chicago with up to 20% travel, you’ll align product, engineering, and vendors to sustain speed, quality, and trust as the platform scales.

Qualifications

• 10–15 years in technology operations, IT strategy, or program management roles.
• Experience managing IT budgets, cost allocations, or vendor financials.
• Track record of managing MSP or vendor relationships.
• Familiarity with cybersecurity programs, compliance tech, or IT governance.
• Strong project management skills — comfortable owning Rocks, milestones, and cross-functional delivery.
• Experience in RIAs, roll ups or aggregators, wealth management, or multi-site environments.

Responsibilities

• Shape the technology departmental strategy and identify priority strategic initiatives.
• Run the technology team's operating cadence — meetings, reporting, planning cycles, and quarterly Rocks.
• Lead project management and oversight of quarterly Rocks and IT strategic initiatives.
• Own Technology's Key Reporting & Stakeholder Management Activities.
• Manage IT budgeting including budgeting, forecasting, and partner firm IT cost allocations.
• Oversee the MSP relationship — performance, escalations, and continuous improvement.
• Support management and operations of the cybersecurity program.
• Lead new partner firm onboarding to MSP, compliance technology, and core IT services.
• Own the RIA technology experience and Net Promoter Score — track, measure, and improve how partner firms experience our tech.
• Coordinate across product, engineering, and vendor partners to keep initiatives aligned and moving.
• Own work management and project delivery tooling — evaluate, implement, and optimize the tools the team runs on.
• Manage inventory of PC hardware and peripherals.

Skills

Technology operations

IT strategy

Program management

IT budgeting

Vendor management

Cybersecurity awareness

RIAs/wealth management

Cross-functional delivery

Tools

MSP management

Job description

Aspen Standard Wealth is building a national RIA platform and is seeking a Technology Operations Director in Chicago to lead the operational backbone of the technology organization. You’ll drive the tech team’s cadence, manage budgets, vendor relationships, and cybersecurity readiness to support a fast-growing portfolio of firms.

Based in Chicago with up to 20% travel, you’ll align product, engineering, and vendors to sustain speed, quality, and trust as the platform scales.