Technology Delivery Excellence Lead

AEP Service Corporation; Columbus (OH); On-site; USD 116,000 - 151,000; Full time

Job summary

American Electric Power is seeking a delivery leadership professional to shape how technology work is executed across the enterprise. This role goes beyond traditional project management, defining delivery practices, governance, and performance measurement to improve predictability and transparency.

You will partner with Technology leadership to embed standards, coach PMs, and provide enterprise dashboards and KPI tracking, enabling informed portfolio decisions and improved on-time delivery.

Qualifications

• Bachelor's degree required; 7+ years of relevant experience preferred.
• Experience in project/program management, including complex technology initiatives.
• Experience defining or scaling delivery methodologies, PMO standards, or SDLC practices.
• Strong metrics, dashboards, and performance tracking experience.
• Ability to influence across a matrixed organization.
• Experience in Technology PMO, Portfolio Management, or transformation environments.
• Expertise in agile, waterfall, and hybrid delivery approaches.
• Strong executive communication and stakeholder engagement skills.

Responsibilities

• Define & standardize enterprise delivery practices across the organization.
• Establish enterprise standards for project delivery, SDLC, governance, and lifecycle management.
• Develop playbooks, templates, and toolkits for consistent execution across teams.
• Drive adoption of standardized practices across Technology teams.
• Coach project managers and delivery teams on best practices and disciplined execution.
• Measure and track delivery performance using enterprise KPIs.
• Enable portfolio transparency with standard dashboards and reporting frameworks.
• Identify systemic delivery risks and performance gaps from aggregated data.

Skills

Delivery leadership

Executive communication

Stakeholder engagement

Delivery methodologies

Performance metrics

Education

Bachelor's degree in project management, computer science, or related technical field

Tools

Dashboards (KPIs)

Job description

American Electric Power is seeking a delivery leadership professional to shape how technology work is executed across the enterprise. This role goes beyond traditional project management, defining delivery practices, governance, and performance measurement to improve predictability and transparency.

You will partner with Technology leadership to embed standards, coach PMs, and provide enterprise dashboards and KPI tracking, enabling informed portfolio decisions and improved on-time delivery.