Technology Coordinator

Pacific Retirement Services, Inc.; Davis (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance: Choose from plans

Dental & Vision Insurance options

Paid Time Off (PTO)

401(k) with 4% Employer Match

Profit Sharing Plan

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Resident-funded scholarships

PayActiv

Perks at Work discounts

Employee and Resident Appreciation

Job summary

University Retirement Community in Davis, California seeks a Technology Coordinator to provide hands-on technology support to residents and assist with community technology systems. This role schedules Monday through Friday, 8:00 AM - 4:30 PM and offers a pay range of $30.00 to $38.00 per hour, DOE.

Responsibilities include assisting residents with computers, Wi-Fi, televisions, and AV equipment; onboarding new residents to the tech services; supporting security systems, access control, and

Qualifications

• Minimum of one year of experience in IT, technical support, or related field.
• CompTIA A+ certification preferred or willingness to pursue certification after hire.
• Knowledge of cybersecurity, IT asset management, and technology support best practices.
• Experience troubleshooting hardware, software, internet connectivity, and low-voltage systems.

Responsibilities

• Provide resident support for technology systems, including computers, Wi-Fi, internet connectivity, televisions, telecommunications, and audio/visual equipment.
• Deliver new resident technology onboarding and assist residents in becoming comfortable with community technology services.
• Support community technology systems including Wi-Fi, security cameras, access control, emergency call systems, resident engagement platforms, and other IT resources.
• Partner with the central IT team to troubleshoot hardware and software issues, perform upgrades, and assist with special projects.
• Provide help desk support, including password resets, printer support, mobile device assistance, workstation troubleshooting, and technology equipment management.

Skills

IT support

Customer service

Communication

Problem-solving

Education

CompTIA A+ certification

Job description

Overview

University Retirement Community is a premier not-for-profit Life Plan Community located in Davis, California, offering exceptional services, beautiful surroundings, and a welcoming environment for residents and team members. We are seeking a Technology Coordinator to provide hands-on technology support to residents and assist with community technology systems, helping ensure a seamless and connected experience throughout the community.

Schedule:

Monday through Friday, 8:00 AM - 4:30 PM

Pay Range:

$30.00 to $38.00 / hr DOE

What You’ll Be Doing

• Provide resident support for technology systems, including computers, Wi-Fi, internet connectivity, televisions, telecommunications, and audio/visual equipment.
• Deliver new resident technology onboarding and assist residents in becoming comfortable with community technology services.
• Support community technology systems including Wi-Fi, security cameras, access control, emergency call systems, resident engagement platforms, and other IT resources.
• Partner with the central IT team to troubleshoot hardware and software issues, perform upgrades, and assist with special projects.
• Provide help desk support, including password resets, printer support, mobile device assistance, workstation troubleshooting, and technology equipment management.

About You

• Minimum of one year of experience in IT, technical support, or a related field.
• CompTIA A+ certification preferred or willingness to pursue certification after hire.
• Knowledge of cybersecurity, IT asset management, and technology support best practices.
• Experience troubleshooting hardware, software, internet connectivity, and low-voltage systems.
• Excellent communication, customer service, and problem-solving skills with a passion for helping others.

Working at University Retirement Community, you will enjoy the following benefits:

• Medical Insurance: Choose from multiple plans for you and your dependents.
• Dental & Vision Insurance options.
• Paid Time Off (PTO): Use it as you earn it or choose PTO+ for additional pay.
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Employee Assistance Program (EAP).
• Employee Referral Bonus Program.
• Resident-funded scholarships for education and professional growth.
• PayActiv: Flexible access to earned wages.
• Discount programs through Perks at Work.
• Employee and Resident Appreciation programs.