Technology Change Lead — AI & Digital Transformation

Eightelevengroup; New Albany (OH); Hybrid; USD 206,640,000 - 214,906,000; Full time

Job summary

Technology Change Manager position at Eightelevengroup in New Albany offers a hybrid work arrangement. You will lead end-to-end change initiatives across complex technology programs, embedding change activities into Agile delivery and partnering with product, technology, and business teams.

You will apply ADKAR or similar frameworks, conduct readiness assessments, create training, communications, and adoption strategies, and translate technical topics into executive-ready storytelling to drive

Qualifications

• 3–5 years of change management experience with end-to-end execution.
• Experience supporting enterprise technology or transformation initiatives.
• Strong communication, relationship-building, and executive storytelling skills.
• Ability to build alignment and influence across diverse stakeholders.

Responsibilities

• Lead end-to-end change management for complex, cross-functional technology initiatives using ADKAR or similar methodologies.
• Own the change lifecycle, including impact and readiness assessments, risk identification, communications, training, and adoption strategies.
• Conduct change impact and readiness assessments, identify resistance, and execute mitigation plans to ensure successful adoption.
• Develop and deliver training strategies, including course outlines, curriculum, and supporting documentation.
• Embed change activities into Agile delivery plans and sprint cycles from design through release and adoption.
• Partner with product, technology, project, and business teams to build stakeholder alignment and clearly communicate the "why" behind change.
• Translate complex technology topics into clear, executive-ready communications and compelling storytelling for diverse audiences.
• Monitor adoption metrics, coach leaders and teams through change, and adjust plans to improve engagement and business outcomes.

Skills

Executive storytelling

Stakeholder alignment

Communication

Agile delivery familiarity

Education

Prosci certification

Tools

ADKAR

Job description

Technology Change Manager position at Eightelevengroup in New Albany offers a hybrid work arrangement. You will lead end-to-end change initiatives across complex technology programs, embedding change activities into Agile delivery and partnering with product, technology, and business teams.

You will apply ADKAR or similar frameworks, conduct readiness assessments, create training, communications, and adoption strategies, and translate technical topics into executive-ready storytelling to drive