Technology Business Systems Consultant

Innova Solutions Inc; Irving (TX); Hybrid; USD 83,000 - 88,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision coverage

401(k)

HSA/FSA

Life Insurance

Disability Insurance

EAP

Job summary

Innova Solutions is seeking an experienced Senior Technology Business Systems Consultant to support large-scale initiatives within Technology Business Systems Consulting. You will analyze complex challenges, ensure compliance, and collaborate with internal teams to deliver scalable, enterprise-wide solutions on the ServiceNow platform.

The role emphasizes AI-enabled tooling, policy adherence, and cross-team coordination, with 3 days onsite across Charlotte, NC and Las Colinas, TX.

Qualifications

• Extensive experience in Business Systems Data or Business Systems Design.
• Understanding of policies, procedures, and compliance in business systems environments.
• AI familiarity (Copilot or similar) is a plus.

Responsibilities

• Consult on complex, broad-impact initiatives within Technology Business Systems Consulting, providing strategic guidance and analysis.
• Review and analyze large-scale or long-term challenges, evaluating multiple factors, including intangible or unprecedented elements.
• Contribute to the resolution of complex situations by leveraging policies, procedures, and compliance standards.
• Collaborate with internal teams and stakeholders to align solutions with organizational objectives and standards.
• Work closely with technical and business teams to ensure solutions are scalable, compliant, and aligned to enterprise standards.
• Drive continuous improvement by providing insights and recommendations for optimizing business systems.
• Support AI and platform initiatives by coordinating inputs across teams, ensuring production readiness, and managing dependencies across engineering, architecture, and governance.

Skills

Business systems data

Business systems design

AI acumen

ServiceNow knowledge

Tools

ServiceNow

Job description

A client of Innova Solutions is immediately hiring for a Technology Business Systems Consultant. Position type: Full-time, Contract (W2) Duration: 12 Months Contract w/ extension.

Location: Charlotte, NC/Las Colinas, TX/Minneapolis, MN - 3 days onsite

Overview: Client is seeking an experienced Senior Business Systems Consultant to support large-scale, complex initiatives within Technology Business Systems Consulting. This role involves strategic planning, in-depth analysis of multifaceted challenges, and collaboration with internal teams to deliver impactful solutions. You will contribute to resolving complex situations by applying your understanding of policies, procedures, and compliance standards, ensuring all deliverables meet organizational and regulatory requirements. This position offers an exciting opportunity to work at the intersection of business systems and AI innovation within our ServiceNow platform, driving efficiency, standardization, and enterprise-wide standards.

As a Technology Business Systems Consultant, you will:

Day to Day Responsibilities

• Consult on complex, broad-impact initiatives within Technology Business Systems Consulting, providing strategic guidance and analysis.
• Review and analyze large-scale or long-term challenges, evaluating multiple factors, including intangible or unprecedented elements.
• Contribute to the resolution of complex situations by leveraging policies, procedures, and compliance standards.
• Collaborate with internal teams and stakeholders to align solutions with organizational objectives and standards.
• Work closely with technical and business teams to ensure solutions are scalable, compliant, and aligned to enterprise standards.
• Drive continuous improvement by providing insights and recommendations for optimizing business systems.
• Support AI and platform initiatives by coordinating inputs across teams, ensuring production readiness, and managing dependencies across engineering, architecture, and governance.

The ideal candidate will have:

• Extensive experience in Business Systems Data or Business Systems Design, demonstrated through work experience, consulting, military service, or education.
• Proven experience in analyzing and resolving large-scale or long-term business systems challenges involving multiple factors and variables.
• Understanding of policies, procedures, and compliance in business systems environments.
• Some knowledge of ServiceNow platform capabilities.
• AI acumen and familiarity with AI-assisted tools like M365 Copilot or similar is a plus.

Pay Range and Benefits:

Pay Range*: $60- $64 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:

• Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

About Innova Solutions:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [emailprotected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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