Technology Analyst 2 (Human Centered Design)

Civicworks; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

New York State Office of Information Technology Services seeks a Technology Analyst 2 specializing in Human-Centered Design to lead interfaces and user experiences. You will supervise Technology Analyst 1 staff, translate user needs into technical specs, and work with managers and IT colleagues on usability, system oversight, and design leadership.

Responsibilities emphasize ergonomic, accessible design, cross-disciplinary collaboration, and delivering intuitive front-ends aligned with business

Qualifications

• Six (6) years of information technology experience, with at least two (2) years in human-centered design.
• Experience with web page design, graphical user interface, and user-centered design.
• Proficiency in Human-Centered Design tools such as CSS, HMI, JavaScript, and HTML.
• Strong analytical skills to translate business processes into technical requirements.
• Excellent communication and leadership skills to work with both technical and non-technical staff.
• Preferred Human-Centered Design certification from recognized institutions.

Responsibilities

• Interface design and usability assessments to improve user experiences.
• System oversight and ensuring accessibility and ergonomic design principles.
• Provide technical leadership to less-experienced staff and supervise team conduct.
• Collaborate with business managers and IT professionals to translate requirements into specs.

Skills

Web page design

Graphical user interface

User-centered design

Analytical skills

Communication

Leadership

HCD tools

CSS

HTML

JavaScript

Education

Human-Centered Design certification

Tools

CSS

HTML

JavaScript

HMI

Job description

The Technology Analyst 2 (Human-Centered Design) role sits within the New York State Office of Information Technology Services and focuses on designing and implementing business systems and tools that prioritize ergonomic comfort and accessibility. The position supervises a team of Technology Analyst 1's and collaborates with business managers and IT professionals to translate user requirements into technical specifications, creating intuitive interfaces and user experiences. Responsibilities include interface design, usability assessments, system oversight, and providing technical leadership to less-experienced staff.

Key qualifications:

• Six (6) years of information technology experience, with at least two (2) years in human-centered design
• Demonstrated experience with web page design, graphical user interface, and user-centered design
• Technical proficiency in Human-Centered Design tools such as CSS, HMI, JavaScript, and HTML
• Strong analytical skills to translate business processes into technical requirements
• Excellent communication and leadership skills to work with both technical and non-technical staff
• Preferred Human-Centered Design certification from recognized institutions