Technician - Slots

Bally's; Evansville (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Evansville is seeking a skilled Slot Technician II for a 24/7 casino environment in Evansville, IN. You will perform preventative maintenance on slot equipment, troubleshoot and repair machines, and verify peripheral devices function properly.

The role requires strong problem solving and customer service in a busy, indoor setting. Candidates should have high school or equivalent, casino experience, and Indiana Gaming License Level 2 preferred.

Qualifications

• High school diploma or equivalent required.
• Technical experience in casino equipment preferred.
• Experience in casino industry preferred.
• Indiana Gaming License Level 2 preferred.
• Must be able to perform preventative maintenance and repairs.

Responsibilities

• Perform routine preventative maintenance on slot equipment.
• Inspect and repair slot machines and related devices.
• Verify peripheral devices are up to date and functioning.
• Respond to slot personnel and guest needs in a timely manner.
• Ensure security of all slot equipment and games.

Skills

Communication

Problem solving

Decision making

Analytical

Time management

Education

High School or better

Job description

Bally's Evansville
421 NW Riverside Dr
Evansville, IN 47708, USA

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

• Perform routine preventative maintenance on all slot equipment as assigned.
• Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
• Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.
• Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
• Respond in a timely manner to the needs of other slot personnel and guests.
• Ability to change all table game layouts.
• Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.
• Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.
• Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.
• Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Must provide great customer service and maintain a fun gaming environment.
• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• May be required to perform other duties as assigned. Slot Technician II-A Capacity
• Accurately repair and maintain slot equipment and various parts.
• Accurately RAM clear and setup all machine types from each manufacturer.
• Accurately install correct software.
• Accurately calculate progressive jackpot incrementation rates.
• Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
• Ability to setup and run all aspects of tournament games.
• Understanding of all processes and procedures outlining moves and conversions.
• Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.
• Get and maintain certification to drive company vehicles and forklift certification (preferred). Slot Technician II-B Capacity
• Ability to demonstrate strong solder/de-soldering skills.
• Accurately repair and maintain slot equipment and various parts, including but not limited to boards, monitors, BVs and printers.
• Accurately be able to program printers and BVs.
• Understanding of and ability to use all diagnostic equipment correctly.
• Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
• Ability to setup and run all aspects of tournament games.
• Understanding of all processes and procedures outlining moves and conversions.
• Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.
• Get and maintain certification to drive company vehicles and forklift certification (preferred).

Additional Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Employee assistance program
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Hourly$18.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Preferred

Communication

Advanced

Problem solving

Advanced

Decision Making

Advanced

Analytical

Advanced

Time Management

Advanced

Behaviors

:

Motivations

:

Education

Preferred

High School or better.

Experience

Preferred

Technical Experience

Experience in Casino Industry

Licenses & Certifications

Preferred

IN Gaming License LEVEL 2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.