Slot Performance Technician (Day)

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401K retirement savings plan with match

Education tuition reimbursement

Paid vacation and holiday pay

Career development opportunities

Free daily meals

Job summary

Golden Road Motor Inn DBA Atlantis Casino Resort Spa is seeking a skilled Slot Technician to perform advanced repairs and maintenance on slot machines. This role requires exceptional troubleshooting and guest service skills, as well as a strong team-oriented approach. The ideal candidate must have a minimum of 3 years of experience in slot repair and be responsive to complex technical challenges in a busy casino environment.

Successful applicants will receive competitive benefits, including medical coverage, 401K plans, and career development opportunities. Join us in creating unforgettable moments and ensuring our gaming experience is of the highest quality.

Qualifications

• At least 21 years of age.
• Minimum 3 years slot repair experience in a casino environment.
• Knowledge of basic math required.

Responsibilities

• Maintain operation of slot machines at all times with minimal downtime.
• Perform software conversions and slot machine moves as directed.
• Explain games to guests and handle jackpot payouts.

Skills

Exceptional troubleshooting skills

Mechanical/electronic aptitude

Knowledge of slot systems

Strong teamwork and leadership skills

Education

Nevada Gaming Registration

Nevada Alcohol Awareness Card

3 years slot repair experience

Job description

At Atlantis Casino Resort Spa, we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere.

As a family‑owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

We are currently accepting applications for Slot Technicians. The Slot Tech III performs advanced level repairs and maintenance on all slot machines and equipment and will demonstrate high-level technical skills when problem solving, troubleshooting, and repairing slot products. Must have a high commitment to guest service, be detail oriented, and highly adaptable to be able to oversee projects from start to finish.

Responsibilities

• Explain games to guests and handle jackpot payouts; strong floor presence is necessary and ability to provide exceptional guest service.
• Maintain operation of slot machines at all times with minimal downtime.
• Constantly perform preventative maintenance on slot machines to ensure proper and optimum performance levels.
• Assist Slot Floor personnel when needed and requested by Slot Shift Managers and/or Assistant Slot Managers.
• Perform software conversions and slot machine moves as directed by the Slot Technical Manager.
• Expert slot repair skills (ability to complete all preventative maintenance, diagnose, and repair 100% of all issues).
• Expert maintenance skills for machine locks (slots, kiosks, cans).
• Expert maintenance skills for all types of slot machines.
• Expert assistance with guest issues and questions.
• Expert slot system skills.
• Strong teamwork and leadership skills across slots and other departments.
• Expert troubleshooting of all slot cabinet types.
• Ability to RAM‑clear all machines.
• Verify HASH (NV Gaming approval) for game themes.
• In-depth understanding of player‑tracking systems.
• All slot machines must be available at all times for guest play with the exception of scheduled conversions, repairs, machine caps for known guests as authorized by the slot shift manager, and out‑of‑service games awaiting parts.

Physical Requirements

• Required to stand, walk, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, and hear.
• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Qualifications

• At least 21 years of age.
• Nevada Gaming Registration required.
• Nevada Alcohol Awareness Card required.
• Minimum 3 years slot repair experience in a casino environment.
• Mechanical/electronic aptitude preferred.
• Knowledge of basic math required.
• Exceptional troubleshooting skills.
• Knowledge of slot systems and proficiency in use of computers.
• Must adhere to grooming standards: no visible tattoos, piercings, or unnatural hair colors.

Benefits

• Comprehensive medical, dental, vision, and supplemental coverage.
• 401K retirement savings plan with discretionary match.
• Education tuition reimbursement program.
• Paid vacation, holiday pay, and weekly resort prizes.
• Career development opportunities and free daily meals.
• Internal advancement.