Technician - Slots

Bally's; Baton Rouge (LA); On-site; USD 23,000 - 26,000; Full time

Job summary

Bally's in Baton Rouge seeks a Slot Technician to perform routine maintenance on slot machines, diagnose and repair mechanical and electronic issues, replace faulty components, and test machines to ensure proper operation. You will keep accurate maintenance records and communicate with casino staff to ensure machines function smoothly.

The role emphasizes excellent customer service to patrons, handling guest concerns, and maintaining positive guest relationships.

Qualifications

• Must have a High School Diploma or GED.
• Strong communication and customer service skills.
• Willingness to work nights, weekends, and holidays.
• Experience troubleshooting slot machines is preferred.

Responsibilities

• Perform routine maintenance on slot machines.
• Diagnose and repair mechanical and electronic problems.
• Replace faulty parts and components as needed.
• Test machines to ensure proper functioning.
• Maintain accurate maintenance records.
• Coordinate with casino staff to keep machines running.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Excel

10-key

Job description

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Other duties as assigned.

WORKING ENVIRONMENT & PHYSICAL EFFORTS:

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
• Frequent: sitting, with repetitive movement of arms, hands, and fingers.
• Speech and Vision abilities are required.
• Target Hourly Rate: $17.21 per hour

Preferred

Must be able to obtain and maintain a state Gaming License

Able to effectively communicate in English via verbal and written

Must be able to work Nights, Weekends and Holidays

Must have strong skills in Microsoft Office Suite, preferably in Excel

Must have 10-key experience

Knowledge of electronic and mechanical components

Must have 21 years of age or older

Previous experience in troubleshooting and repairing slot machines, preferred.

High School Diploma/GED, required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.