Slot Technician

Bally's Interactive; Baton Rouge (LA); On-site; USD 19,320 - 27,517; Full time

Job summary

Bally's Interactive is seeking a skilled technician in Baton Rouge, Louisiana, to perform maintenance and repairs on slot machines. Responsibilities include diagnosing problems, replacing parts, and ensuring customer satisfaction. The ideal candidate will work flexible hours, including nights and weekends, and must demonstrate excellent communication skills.

This position requires physical efforts like standing and lifting up to 25 pounds, primarily in an indoor environment.

Qualifications

• Ability to perform routine maintenance on slot machines.
• Skills in diagnosing and repairing mechanical and electronic issues.
• Excellent customer service abilities.

Responsibilities

• Perform maintenance and repair on slot machines.
• Replace faulty parts as needed.
• Communicate maintenance status with casino staff.

Skills

Mechanical and electronic problem diagnosis

Routine maintenance

Customer service skills

Record keeping

Job description

ESSENTIAL FUNCTIONS

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Other duties as assigned.

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Occasional exposure to outdoor climates.
• Occasional: standing, walking, kneeling, reaching, pulling, pushing and lifting up to 25 pounds.
• Frequent: sitting, with repetitive movement of arms, hands, and fingers.
• Speech and Vision abilities are required.
• Target Hourly Rate: $17.00 per hour