Technician Relations Lead, US: Engagement & Growth

globalwindservice; Concord (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

globalwindservice is seeking a Technicians Relations Manager to enhance relationships and support for our field-based technicians. This role involves communication, technician development, and managing administrative tasks.

You will oversee technician relations and ensure efficient management of various tasks critical to employee satisfaction and development.

Understanding the wind energy industry, combined with excellent communication skills, is essential.

Qualifications

• Proven experience in remote, face-to-face interaction.
• Strong administrative skills and ability to follow processes.
• Background in recruitment or customer service is a plus.

Responsibilities

• Build relationships with technicians through various communication methods.
• Serve as the main contact point for technicians.
• Maintain technician qualification data and feedback.

Skills

Communication skills

PC skills (MS-office)

Understanding wind energy industry

Dynamic environment adaptability

People-oriented mindset

Proactive mindset

Job description

globalwindservice is seeking a Technicians Relations Manager to enhance relationships and support for our field-based technicians. This role involves communication, technician development, and managing administrative tasks.

You will oversee technician relations and ensure efficient management of various tasks critical to employee satisfaction and development.

Understanding the wind energy industry, combined with excellent communication skills, is essential.