Technician Plumbing Service

TurnPoint Services; Marietta (GA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Affordable Medical, Dental, and Vision

401K with company match

Short- and Long-Term Disability Plans

Parental Leave

Paid Holidays

PTO

Company-sponsored training

Fully stocked company vehicle

Uniforms provided

Job summary

Cool Air Mechanical is actively seeking a full-time Residential Plumber to diagnose and repair residential plumbing systems in the Marietta/Atlanta area. You will handle installations, repairs, and service calls, including gas lines, water heaters, and fixtures, while building rapport with customers.

The role offers take-home vehicles, company tools, CEUs, and a performance pay plan with potential earnings of $85K–$125K annually.

Qualifications

• GA State Plumbing License preferred.
• 5 years of plumbing experience.
• Possess basic hand tools.
• Excellent communication and interpersonal skills.
• Excellent attention to detail.
• Self-motivated, responsible, punctual and professional.
• Must be able to pass a pre-employment background check and drug screen.
• Must have a valid driverrlicense, possess and maintain a satisfactory driving record.

Responsibilities

• Complete plumbing, drain cleaning, and other related in-home service calls.
• Build and establish customer rapport to ensure we are providing great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provide technical support to customers.
• Exceed revenue goals by meeting sales criteria.
• Document work with photos and paperwork for each job.
• Collaborate with dispatch and customer service for overall success.
• Stay current on manufacturers products for installation, operation, and repair.
• Prepare on-site installations by planning layout and gathering materials.

Skills

Communication skills

Interpersonal skills

Attention to detail

Self-motivated

Punctual

Professional

Education

GA State Plumbing License (preferred)

Tools

Basic hand tools

Job description

Brand Overview

Cool Air Mechanical has become one of Atlanta’s most recognized home service providers, delivering heating, cooling, and plumbing expertise backed by a reputation for excellence. Known for rapid growth and award-winning service, Cool Air is a leader in Georgia. As part of TurnPoint Services, Cool Air employees have access to advanced training, mentorship, and opportunities to advance across 62 brands nationwide. Our culture blends innovation, teamwork, and customer care. Join Cool Air Mechanical — where Atlanta’s best build their careers.

Role Overview

We are Growing! Join the Cool Air team as a Residential Plumber in the Marietta/Atlanta area!

Cool Air Mechanical is actively seeking a full-time Plumbers to diagnose and repair residential plumbing systems. Whether customers need us to install full piping and new fixtures or simply need a drain unclogged, we have them covered. You will be responsible for diagnoses, service, and repair of all aspects of residential plumbing including but not limited to gas line installation and testing, hot water tank and tank-less installation and service, shower valve installation and repair, as well as kitchen faucets and garbage disposals.

Our mission is to provide quality residential plumbing and create happy satisfied customers for life. We’re looking for a residential plumber that also has strong communication and technical skills. If you have experience in residential plumbing, and your friendly personality makes customers happy, then we want to talk to you!

This position works Monday through Friday with rotating weekends as needed. Our Service Plumbers are provided with take-home vehicles stocked with company-provided tools, parts, & paid uniforms. Cool Air Mechanical also provides free CEU’s, and technicians receive a company-issued cell phone and tablet.

Technicians can make $85K-$125K annually with our performance pay plan.

Responsibilities

• Complete plumbing, drain cleaning, and other related in-home service calls
• Build and establish customer rapport to ensure we are providing great service
• Educate and assist customers on their home, finance options, and maintenance plans
• Provides technical support to customers
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals
• Documents work by taking photos and completing paperwork on each job
• Work alongside customer service representatives and dispatch team members to ensure overall success of the business
• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work, as necessary
• Troubleshoot, diagnose identify, and repair residential plumbing ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair
• Train and mentor apprentices as needed
• Participate actively in all training exercises, morning meetings, and retreats
• Maintain a clean, organized job site and well-inventoried truck
• Provide exceptional customer service. Show yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business
• Commit to high standards of ethics, honesty, and integrity

Requirements

• GA State Plumbing License (preferred)
• 5 years of plumbing experience
• Possess basic hand tools
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Self-motivated, responsible, punctual and professional
• Must be able to pass a pre-employment background check and drug screenMust be able to multi-task and work independently as well as contribute to the overall success of the team
• Must have a valid driver’s license, possess and maintain a satisfactory driving record

Benefits and Additional Compensation

• Affordable Medical, Dental, and Vision plans
• Supplemental insurance available
• 401K with company match
• Short- and Long-Term Disability Plans available
• 50K Life Insurance
• Parental Leave
• Company-sponsored training
• 6 Paid Holidays each year
• Paid Time Off
• Fully stocked company vehicle
• Equipment, uniforms, and fully stocked vehicle

Cool Air Mechanical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s)

• Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?

Experience

• Plumbing: 5 years (Preferred)

License/Certification

• Driver's License (Required)
• Plumbing License (Preferred)

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long‑term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry‑level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands‑on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand‑level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety‑first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long‑standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.