Technician Level 2

Brady Corporation; Charlotte (NC); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid time off

Education reimbursement

Employee Resource Groups

Descripción de la vacante

Brady Corporation is seeking an onsite technical support specialist in the Configuration Department. You will configure handhelds, tablets, PCs, routers and related hardware, install updates, and validate software images per build instructions.

The role requires basic IT experience and a focus on accuracy in a distribution center environment. You will review orders, ensure correct components, and maintain productivity while following safety and procedural standards.

Formación

• High School Diploma required.
• 1–2 years of related work experience preferred.

Responsabilidades

• Configuration of handheld, tablet, laptop, PC, router and similar product lines.
• Install and upgrade hardware and software per build instructions.
• Review work orders and confirm components and quantities.
• Scan data points to update shop floor control system and label assets.
• Apply required labels and validate hardware on BOM.
• Configure software including OS, ISP, or custom images.

Conocimientos

Hardware configuration

Networking setup

OS installation

Diagnostics

Troubleshooting

Educación

High School Diploma

Associates/Bachelor’s degree in technical field

Herramientas

UNIX/Windows/DOS environments

Descripción del empleo

What We Need

To provide technical support in the Configuration Department

What We Need

To provide technical support in the Configuration Department

Work Location:

This is an onsite position based in El Paso, Texas. The selected candidate must be able to work onsite at the designated location.

What You'll Be Doing

• Configuration of handheld, tablet, laptop, PC, router and similar product lines
• Participate in the installation and upgrades of the various computer products hardware and software accurately and completely as defined in the build instructions
• Review the work order and staged material confirming correct components and accurate quantities are inducted into the work flow
• Scan the required data points to update the shop floor control system, create asset or other required labels
• Apply all required labels
• Install and validate all integrated hardware on the bill-of-material
• Connect to networks or web sites to download updates or configurations
• Set and configure bios and firmware
• Locate and load appropriate system drivers
• Configure and validate the required software including the OS, IOS, ISP or custom software image or packages.
• Run and validate hardware and software diagnostics
• Maintain and exceed productivity goals for the department.
• Ensure specified processes, procedures and reporting methods for each customer are followed.
• Perform Level II troubleshooting and quality inspection
• Ensure work flows smoothly. Plans work methodically.
• Train associates on integration procedures when necessary
• Participate in regular housekeeping initiatives and daily cleaning maintenance.
• Standards & documented procedures are adhered to at all times.

All - Health and Safety

• All Accidents are reported to management and/or the Health and Safety representative immediately.
• Responsible for maintaining cleanliness of the Distribution centre by ensuring all work areas are clean, orderly and in compliance with Health and Safety practices. Advocate of 'clean as you go'.
• Promote safety by identifying and promoting potential safety risks and providing recognition.
• Should a Health and Safety concern be present, inform management and/or Health and Safety representative immediately.
• Participate in regular housekeeping initiatives and daily cleaning maintenance.
• Remain accident free.

Working Conditions

• Normal levels of stress and mental exposure.
• Able to concentrate
• Able to lift and move product weighing up to fifty (50) pounds on a regular and consistent basis
• Able to work shifts (stay late when necessary)
• Able to stand for long periods of time
• Distribution Centre environment

What You Will Need To Be Successful

• High School Diploma
• One to two years of related work experience required

Preferred Qualifications

• Associates/Bachelor’s degree in a technical or computer related discipline
• A+ Certification
• One to two years PC system configuration of both hardware and software in a UNIX or Windows/DOS environment.
• General knowledge of name brand hardware installation processes.
• General knowledge of popular operating systems and software applications

About Us

Who we are:

Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation.

We Help Organizations Make Work Safer, More Productive, And More Connected By Transforming Everyday Critical Information Into Actionable Intelligence. Our End-to-end Platform Unites Two Powerful Pillars

• Identification Solutions: High-performance labels, safety signs, engineered materials, and rugged industrial printing systems.
• Intelligent Productivity Solutions: Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services.

From aerospace, healthcare, and laboratories to manufacturing plants, retail, data centers, and global transportation and logistics hubs, we empower customers to identify, protect, track, and optimize the people, assets, and processes that keep the world running.

Why Work At Brady

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program