Technician, Lab Manager

Alcatel-Lucent Enterprise; Thousand Oaks (CA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Work-life balance

Job summary

Alcatel-Lucent Enterprise is seeking a Lab Manager to install, configure, and maintain software, PCs and testing devices across multiple labs. You will ensure security, care for equipment, and provide technical assistance to faculty with lab setups and special software requests.

The role requires keeping labs clean and safe, maintaining inventory logs, and coordinating shipments between Thousand Oaks and other locations.

Qualifications

• 3-5 years of experience in lab or IT environments.
• MS Office Suite proficiency required.
• Basic working knowledge of Windows OS and Linux OS.
• Ability to lift up to 50 lbs and handle lab equipment securely.

Responsibilities

• Install, configure, and maintain software, PCs, and testing devices.
• Ensure security of computers and upkeep of lab equipment and supplies.
• Provide technical assistance in setting up labs and special software requests.
• Assist faculty with lab usage and document procedures.
• Maintain cleanliness and safety of computing labs; conduct daily lab walkthroughs.

Skills

3-5 years of experience

Physical fitness

Tools

MS Office Suite

Windows OS

Linux OS

Job description

Alcatel-Lucent Enterprise is THE place to be, if you are interested in:

• A multicultural and international company engaged in internal career opportunities for its employees and in corporate social responsibility.
• Strong values accompanied by diversity and inclusion that lie at the heart of who we are and what we do.
• Flexible and hybrid work environment on all our sites which grants a work-life balance.

What is my role?

• The lab manager is responsible for installing, configuring, and maintaining the software, PC, and other testing devices.
• Duties include ensuring the security of computers, care of the lab equipment, upkeep of supplies, and providing a smooth operation.
• Provide technical assistance in setting up the labs.
• Assist faculty with lab usage or with special software requests, maintaining procedural documentation.
• Responsible for ensuring the cleanliness and safety of all computing labs, conduct a daily walkthrough of labs, and ensure that every component of the lab is working properly
• Following up on purchase order for each project (MARS)
• Maintaining the log to show IN/OUT of the inventory.
• Following up on the shipment IN/OUT of the Thousand Oaks and Bangalore in India
• Distributing lab equipment (ALE and non-ALE product)
• Mounting/Unmounting equipment on the rack for testbed (ALE and non-ALE product)
• As a lab manager, has overall responsibility for the operation of the lab and other lab-related issues.
• Managing hardware inventory, processing RMAs, and maintaining accurate Inventory Management Logs/Details
• Receiving/Shipment of HW from/To other locations.
• This position receives Daily supervision from Technical Manager.

What am I responsible for?

• Equipment installation and configuration of computers for usage by testbed
• Tests equipment and software in the lab to ensure it is fully operational
• Maintain equipment/software inventory and keep tracking records by logging it in the database

What are my qualifications?

• 3-5 years of experience
• MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Basic working knowledge of Windows OS and Linux OS
• Ability to install Windows OS and LINUX OS
• Ability to lift 50 lbs. and use simple tools to secure network equipment in racks