Technician II

TransCore; Fort Myers (FL); On-site; USD 48,000 - 60,000; Full time

Job summary

TransCore (TCI) in Fort Myers, FL, is hiring an ITS Technician II to perform on-site or in-house servicing, repairing and installation of customer equipment including control systems and communications gear.

The role involves preventive maintenance, troubleshooting, diagnostics, and field testing of hardware and software, with a focus on reliability and timely issue resolution. Valid driver’s license and 2–5 years’ related experience preferred.

Qualifications

• Minimum high school diploma or GED.
• 2–5 years of related experience preferred.
• Valid driver’s license with clean driving record.
• Ability to work at heights over 50 feet.
• Experience with toll collection systems, RFID, ANPR, or traffic control devices is desirable.

Responsibilities

• Installs and maintains equipment including Windows/Linux hardware and video surveillance.
• Diagnoses and repairs hardware, software, and system issues.
• Completes reports and logs; communicates shift-to-shift updates.
• Responds to maintenance requests and alarms within set timeframes.
• Operates company vehicles to travel to sites and perform duties.
• Maintains spare parts inventory and mentors junior technicians.

Skills

Field service

Networking TCP/IP

Troubleshooting

Communication

Reading schematics

Education

High school diploma or GED

Job description

TransCore (TCI), a subsidiary of ST Engineering, is currently hiring an ITS Technician II in Fort Myers, Florida.

Job Summary: The Technician II performs on-site or in-house servicing, repairing and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Performs installation and preventive and corrective maintenance of equipment, including Microsoft Windows- and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and fiber optic, Wi-Fi, and radio equipment.
• Completes reports and logs and performs shift-to-shift communications in accordance with established policies, procedures, and local practices.
• Responds to corrective maintenance requests or alarms within established timeframes.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Performs Module or PC Board swap out.
• Isolates faults in units, systems, and components.
• Conducts field testing of units and components.
• Maintains spare equipment and parts inventory in accordance with established procedures.
• Assists in the training and mentoring of less experienced technicians
• Operates company vehicles as required to travel to work sites and perform assigned job duties.

Requirements and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required.

• High school diploma or GED preferred.
• Typically requires 2-5 years of related experience
• Must possess and maintain a valid driver's license and an acceptable driving record throughout employment. Driving is an essential function of this position.
• Ability to work at heights in excess of 50 feet.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills involving hardware and software systems.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.
• Strong communication and organizational skills.

Desired Skills:

• FDOT-approved Maintenance of Traffic (MOT) certification preferred.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.