ITS Field Technician II: Install, Repair & Networking

TransCore ITS, LLC; Fort Myers (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

TransCore ITS, LLC in Fort Myers, Florida is hiring an ITS Technician II to service, repair, and install customer equipment on-site or in-house.

You will handle field support including installation, troubleshooting, and programming of systems, with responsibilities spanning hardware, software, networking, and documentation.

The role requires a high school diploma or GED, 2–5 years of related experience, and a valid driver's license, with opportunities for growth within a safety-conscious team.

Qualifications

• High school diploma or GED preferred.
• Typically requires 2-5 years of related experience.
• Must possess and maintain a valid driver’s license and an acceptable driving record.
• Ability to work at heights in excess of 50 feet.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills involving hardware and software systems.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.

Responsibilities

• Performs installation and preventive and corrective maintenance of equipment, including Windows- and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and fiber optic, Wi-Fi, and radio equipment.
• Completes reports and logs and performs shift-to-shift communications in accordance with established policies, procedures, and local practices.
• Responds to corrective maintenance requests or alarms within established timeframes.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Performs Module or PC Board swap out.
• Isolates faults in units, systems, and components.
• Conducts field testing of units and components.
• Maintains spare equipment and parts inventory in accordance with established procedures.
• Assists in the training and mentoring of less experienced technicians
• Operates company vehicles as required to travel to work sites and perform assigned job duties.

Skills

Strong communication

Advanced troubleshooting

TCP/IP networking

Read schematics

Work at heights

Education

High school diploma or GED

Tools

RFID

ANPR

Traffic control devices

Networking equipment

Fiber optic

Wi-Fi

Radar/LIDAR

Job description

TransCore ITS, LLC in Fort Myers, Florida is hiring an ITS Technician II to service, repair, and install customer equipment on-site or in-house.

You will handle field support including installation, troubleshooting, and programming of systems, with responsibilities spanning hardware, software, networking, and documentation.

The role requires a high school diploma or GED, 2–5 years of related experience, and a valid driver's license, with opportunities for growth within a safety-conscious team.