Technician I - Part Time

Smart City Networks; Miami Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Prescription Drug

Paid Time – Off

Dental

Vision

Retirement – 401(K)

Life Assistance Program

Wellness

Tuition Reimbursement

Job summary

Smart City Networks is seeking an entry-level Technician to support show and event networks. You will interact with customers to connect networks, interpret schematics, and ensure reliable, on-site connectivity during events.

The role emphasizes hands-on setup, troubleshooting, and proactive maintenance, with opportunities to grow in IT and telecom networking. On-site and travel may be required.

Qualifications

• Entry-level role in IT and telecom networking
• Ability to multi-task and respond to interruptions professionally
• Strong organizational skills and attention to detail
• Customer service focused with a can-do attitude
• Passion for technology and desire to learn in IT/networking

Responsibilities

• Interact with show and event customers to connect their networks
• Transform schematics/maps into real-life, well-connected networks
• Monitor inventory and restock tools for each setup
• Troubleshoot on-site issues and assist with setup, maintenance, and takedown

Skills

Multi-tasking

Organizational skills

Professional presence

Attention to detail

Customer service

Technology interest

Job description

Smart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen.

Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks.

The Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field.

Summary Of Key Responsibilities

• Interacting with show and event customers to help connect their networks
• Taking show schematics/maps and plans and transforming them into real-life, well connected networks
• Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer’s set-up as planned
• Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take-down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained

Qualifications

• Ability to multi-task and respond to multiple interruptions in a professional manner
• Exceptional organizational skills
• Professional presence and demeanor
• Strong attention to detail is essential
• Passion for technology, desire to learn in IT and telecom networking field
• Customer Service focused, friendly while exhibiting a can–do mentality

Of Note

• On site only, non-remote, non-hybrid
• Please note, travel may be required, on occasion

Company Benefits

• Medical and Prescription Drug
• Paid Time – Off
• Supplemental Accident, Critical Illness, and Hospital Care
• Dental
• Vision
• Basic Life/AD&D
• Voluntary Life
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Account (FSA)
• Retirement – 401(K)
• Life Assistance Program (LAP)
• Wellness
• Tuition Reimbursement

Smart City Networks is proud to be an Equal Employment Opportunity and Affiantg Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may call us at 702-943-6000.