Technician I - Audio Visual

The Breakers Palm Beach; Florida; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Audio Visual Technician, where your expertise in audio/visual technology will shine. This role is pivotal in delivering high-quality event technology services, ensuring that all systems operate optimally to meet client needs. You will be responsible for managing installations, providing technical support, and maintaining a clean work environment. If you have a passion for customer service and a knack for problem-solving, this is the perfect opportunity to elevate your career in a dynamic and engaging environment. Embrace the chance to work flexible hours and contribute to memorable events.

Qualifications

• 2-3 years experience in audio/visual equipment installation and maintenance.
• Exceptional organizational and communication skills are essential.

Responsibilities

• Coordinate installation, operation, and maintenance of audio/visual equipment.
• Evaluate and troubleshoot errors to prevent downtime.

Skills

Customer Service

High-End Client Relations

Production Knowledge

Team Leadership

Equipment Competency

Troubleshooting

Organizational Skills

Communication Skills

Education

Associate's Degree in Audio Engineering

Technical Certification in Recording Arts

Tools

Audio/Visual Equipment

Sound Mixers

Microphones

Signal Processors

Video Projectors

Computer Systems

Audio Cables

Programming Languages (Python)

Job description

Job Summary:

We are seeking an Audio Visual Technician to join our company, someone who can conduct the successful set-up, operation, and strike of audio/visual equipment. The role is highly critical in ensuring high-quality event technology services, linking with departmental standards, values, and procedures. The successful hire will utilize their unique strengths and professional skills for customer service, high-end client relations, production knowledge, team leadership, equipment competency (e.g., audio, video, lighting, data/telecom, rigging), and installed facility assets (e.g., hang-points, Mazak, IDF's, dimming systems).

Job Responsibilities:

1. Coordinate with the team to manage the installation, operation, and maintenance of all audio/visual equipment and technology products.
2. Ensure all audio/visual systems operate optimally to meet client requirements and that they are appropriately tested.
3. Evaluate and troubleshoot errors to prevent downtime and malfunction.
4. Manage incoming requests, queue monitoring, prioritize emergency calls, and maintain records of all services provided.
5. Keep all equipment, catalogs, and manuals in an organized and accessible manner.
6. Maintain a clean and tidy work environment, including ongoing maintenance of equipment.
7. Communicate information effectively with colleagues and clients, conveying technical and non-technical data in non-jargonistic terms for ease of understanding.
8. Provide technical support to end-users as and when necessary.

Qualifications:

• A minimum of 2-3 years experience handling the installation and maintenance of audio/visual equipment.
• Ability to work flexible hours, including evenings, weekends, and holidays such as Thanksgiving and Christmas.
• Lighting knowledge and experience are highly sought.
• An associate's degree or technical certification in Audio Engineering, Recording Arts, or a related field would be highly preferred.
• Knowledge of Audio/Visual equipment such as sound mixers, microphones, signal processors, video projectors, computer systems, and audio cables is required.
• Knowledge and familiarity with programming languages like Python is an added benefit.
• Exceptional organizational and communication skills both written and oral.
• The ability to work effectively as an individual contributor and as a member of the team.