Technician I

Ultipro; Bonifay (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

TransCore (TCI) in Bonifay, FL, seeks a Technician I to perform on-site servicing, installation, and repair of customer equipment. You may support field work for installation, troubleshooting, and programming of components and systems.

The role requires basic electronics knowledge, ability to use hand tools, and a willingness to travel to customer sites. 0–2 years experience and a valid driver's license are preferred for this on-site position.

Qualifications

• High school diploma or GED required or equivalent experience.
• 0–2 years of general work experience preferred.
• Valid driver’s license with acceptable driving record.
• Ability to perform work at heights and follow safety rules.
• Basic knowledge of electrical, electronic, networking concepts is a plus.

Responsibilities

• Perform on-site servicing, installation, troubleshooting, maintenance, and repair of customer equipment and related systems.
• Maintain and repair Windows and Linux-based hardware, networks, and surveillance equipment.
• Install, configure, maintain, and repair electronics, wiring, firmware, and hardware.
• Respond to service calls and system alarms within set timeframes.
• Conduct field testing and verify equipment and systems.
• Complete reports, logs, and work orders documenting maintenance and issues.
• Keep spare equipment and tools organized and available per guidelines.
• Follow safety policies and cooperate with team members.

Skills

Attention to detail

Documentation skills

Troubleshooting

Team collaboration

Education

High school diploma or GED

Tools

Hand tools

Electrical test gear

Job description

TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I to join our team in Bonifay, FL.

Job Summary

The Technician I performs on-site or in-house servicing, repair, and/or installation of customer equipment. This position may include field support activities such as installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming, preventive maintenance activities, and documentation.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned:

• Perform on-site servicing, installation, troubleshooting, maintenance, and repair of customer equipment and related systems.
• Perform preventive and corrective maintenance on Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and fiber optic, Wi-Fi, and radio systems.
• Install, configure, maintain, and repair electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.
• Respond to maintenance requests, service calls, and system alarms within established timeframes.
• Perform module and printed circuit board (PCB) replacements and isolate faults in units and components.
• Conduct field testing and verification of equipment and systems.
• Complete reports, logs, work orders, and other documentation related to maintenance activities, system status, and technical issues in accordance with established policies, procedures, and local practices.
• Maintain spare equipment, tools, inventory, and replacement parts in accordance with established guidelines.
• Comply with all applicable safety policies, procedures, and operational requirements.
• Perform other duties as assigned.

Requirements and Qualifications

• High school diploma or GED preferred.
• 0-2 years of general work experience
• Experience with ITS, communications, networking, fiber optic, or electronic systems is preferred but not required.
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
• Valid driver's license and ability to maintain a driving record that meets TransCore's driving requirements.
• Ability to safely perform work at heights, including heights exceeding 50 feet, with or without reasonable accommodation.
• Basic knowledge of electrical, electronic, networking, or related technical concepts preferred.
• Ability to troubleshoot and resolve routine equipment and system issues.
• Ability to learn new technologies, tools, and processes.
• Ability to use hand tools and work with electronic components and equipment.
• Strong attention to detail, organizational, and documentation skills. Ability to communicate effectively and work collaboratively in a team environment.
• Ability to follow written and verbal instructions, policies, procedures, and safety requirements.

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

While performing the duties of this position, the employee may be required to stand, walk, sit, reach, bend, stoop, kneel, crouch, climb, balance, use hands to handle or manipulate objects, and communicate effectively. The employee may occasionally lift, carry, push, or pull materials and equipment consistent with the operational needs of the position.

This position may require work in indoor and outdoor environments and exposure to varying weather conditions, moving mechanical equipment, traffic, noise, dust, and other conditions commonly associated with field service and maintenance operations. Travel to customer, project, or work locations may be required.

TransCore complies with federal and state disability laws and provides reasonable accommodations for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.