Technician II

Transcore, LP; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

TransCore, a subsidiary of ST Engineering, seeks a Technician II to join our Houston team. The role performs on-site or in-house servicing, repair and installation of tolling products, including troubleshooting, programming and preventive maintenance.

This is a heavy travel position with significant time away from home, requiring strong electronics skills, ability to read schematics, and reliable field performance under safety guidelines.

Qualifications

• High school diploma or GED strongly preferred.
• Typically requires a minimum of 2 years of related experience.
• Must maintain driver’s license in good standing.
• Comfortable working at heights exceeding 50 ft.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is desirable.

Responsibilities

• Install, maintain, and repair equipment including Windows/Linux hardware and network components.
• Prepare reports and communicate with shift-to-shift personnel.
• Respond to maintenance requests and alarms promptly.
• Diagnose and repair hardware, software, and system issues.
• Train less experienced technicians as needed.

Skills

Advanced troubleshooting

Networking TCP/IP

Reading schematics

Communication skills

Flexible schedule

Education

High School Diploma or GED

Tools

Digital multimeter

Hand tools

Power tools

Job description

T0574/Houston
2705 W Sam Houston Pkwy N
Houston, TX 77043, USA

T0574/Houston
2705 W Sam Houston Pkwy N
Houston, TX 77043, USA

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician II to join our team in Houston, Texas.

Job Summary: The Technician II performs on-site or in-house servicing, repairing and/or installation of company tolling product(s). This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation. This is a heavy travel position that will see a significant amount of time out of town.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.
• Assist with the training of less experienced technicians.

Requirements and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

• High school diploma or general education degree (GED) strongly preferred.
• Typically requires a minimum of 2 years of related experience.
• Must maintain driver’s license in good standing as verified by Transcore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills for both hardware and software.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.
• Basic electronic theory and electrical practice
• Use of digital multi-meter for servicing equipment
• Use of hand and power tools to install equipment into various buildings, cabinets, and racks.
• Microsoft Office/Word/Excel
• Windows XP/7/10 TCP/IP setup
• Remote computer system management
• Strong communication and organizational skills.
• Must be able to work a flexible schedule. This is a not a typical 7am to 4pm position.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.