Technician Hourly Full Time

The Hometown Pharmacy; Verona (WI); On-site; USD 37,000 - 52,000; Full time

Job summary

JobRx, Inc. is seeking a Pharmacy Technician to support licensed pharmacists, assist customers in person and over the phone, enter and fill prescriptions, and help maintain the store’s cleanliness and professionalism.

The role involves inputting patient data, counting and labeling medications, and assisting with third‑party billing while building relationships with customers and learning drug information. Wisconsin-based pharmacy environment.

Qualifications

• Detail orientation and accuracy in handling prescriptions and records.
• Strong communication and customer service skills for in person and phone interactions.
• Willingness to learn new information and adapt to pharmacy procedures.
• Team oriented with ability to work with licensed pharmacists.

Responsibilities

• Provide excellent customer service.
• Independently input patient data and medication orders.
• Count, label, and package prescription drugs and supplies.
• Submit prescriptions for third‑party billing and troubleshoot issues.
• Assist in ordering, stocking, and maintaining inventory of medications and supplies.
• Perform general cleaning and maintain a professional store environment.
• Build relationships with regular customers via in-person and phone contact.
• Learn about commonly prescribed drugs, brand/generic equivalents, and therapeutic classes.
• Gain knowledge about third‑party billing processes and issue resolution.
• Familiarize with front‑end operations including basic register functions.

Skills

Detail oriented

Good communication

Customer service

Motivated

Learn quickly

Team player

Math skills

Education

HS diploma or GED

Pharmacy tech training/experience (1 year preferred)

Job description

A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintenance of the pharmacy department.

Qualifications (Skills/Attributes)

• Detail‑oriented
• Good communication skills
• Excellent customer service and people skills
• Motivated
• Willing and able to learn and apply new information
• Team player
• Ability to apply general math knowledge

Responsibilities

• Provide excellent customer service
• Learn to independently input patient data and medication orders
• Count, label, and package prescription drugs and supplies
• Submit prescriptions for third‑party billing and learn how to trouble‑shoot
• Assist in ordering, stocking, and maintaining inventory of prescription medications, over‑the‑counter items, and necessary supplies
• Perform general cleaning and store maintenance: filing paperwork, stocking items, keeping the store clean and professional‑looking
• Work with the pharmacy team to learn and understand patient care services
• Build relationships with regular customers via in‑person and phone interaction
• Gain knowledge of commonly prescribed drugs, brand/generic equivalents, and therapeutic classes
• Gain knowledge about billing third parties and resolving third‑party issues
• Learn about over‑the‑counter and front‑end departments; basic register functions

Expectations

• Practice proper business ethics
• Comply with all local, state, federal, and company policies and regulations
• Abide by all Hometown Pharmacy Employee Standards of Conduct & Confidentiality
• Complete all training and continuing education provided by Hometown Pharmacies
• Follow all HIPAA standards and guidelines

Education & Experience

• High school diploma or GED (required)
• 1 year of pharmacy experience or training as a technician (preferred)

Physical Requirements

• Ability to stand for duration of shift
• Ability to lift and carry up to twenty pounds

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.