Pharmacy Technician - Full or Part Time

JobRx, Inc.; Dodgeville (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

JobRx, Inc. is seeking a Lead Pharmacy Technician to support licensed pharmacists by overseeing daily filling tasks, inventory, and customer service in a fast-paced environment.

You will supervise technicians, coordinate with the Pharmacist Manager, and help ensure accuracy, compliance with regulations, and efficient workflow.

Strong communication, mentoring skills, and attention to detail are essential.

Qualifications

• Certified Pharmacy Technician preferred or prior experience as a pharmacy technician.
• High school diploma or equivalent required.
• Experience with pharmacy operations and patient data handling preferred.

Responsibilities

• Provide excellent customer service and supervise pharmacy technicians.
• Maintain communication with the Facilities Coordinator and Pharmacist Manager.
• Train and mentor technicians; ensure efficient workflow in filling and inventory tasks.
• Utilize robotic systems to package and check medications for accuracy.
• Ensure compliance with local, state, federal, and company regulations.

Skills

Customer communication

Mentoring technicians

Software & hardware proficiency

Problem solving

Prescription filling math

Confidentiality

Cycle/daily filling procedures

Time management

Education

High School Diploma

Tools

Robotic systems

Job description

The Lead Pharmacy Technician is responsible for carrying out duties that assist licensed pharmacists manage a pharmacy. This involves carrying out clerical tasks such as answering the phone, stocking shelves, taking inventory, and filling prescriptions for the Pharmacist to double-check. They also have supervisory responsibilities and are held to a higher standard over other technicians.

Qualifications

• Certified Pharmacy Technician - preferred or prior experience as a pharmacy technician

Skills

• Professional communication skills with customers and co-workers
• Ability to manage, train and mentor Level 1-3 Pharmacy Technicians
• Proficient software and hardware use skills
• Advanced problem-solving and troubleshooting skills
• Use basic math skills to fill prescriptions and manage inventory
• Ability to maintain confidentiality of patient as well as co-workers
• Complete understanding of cycle and daily filling procedures
• Possess a time management and goal achievement mindset

Preferred Education/ Experience

• High School Diploma
• Experience reflects standards set forth in the Hometown Pharmacy Employee Handbook

Responsibilities

Lead Pharmacy Technician General Responsibilities

• Provide excellent customer service
• Keep lines of communication open with Facilities Coordinator and Pharmacist Manager
• Manage pharmacy technicians from a team-oriented perspective
• Address and document struggles and triumphs with individuals
• Collaborate with other department coordinators
• Ensure pharmacy tasks and responsibilities in the filling area are being completed efficiently and accurately
• Train or delegate training on cycle and daily filling, Pioneer,, printing labels, MARs of cycle filling, printing delivery lists for cycles and ensure cycles are delivered on the assigned date
• Locate, count, package and label prescription drugs and supplies accurately and efficiently in compliance with local, state, federal, and company regulations
• Efficiently utilize robotic machines and accompanying software to package and check medications for accuracy
• Assist with inventory, placing orders, check in drugs and supplies, stock shelves, and remove out-of-date items from the inventory
• Resupply contingency boxes
• Sort and restock medications
• Assist all pharmacy technicians when needed
• Solve problems independently and collaboratively
• Manage scheduling for technicians
• Maintain workflow

Data Entry Team Leader General Responsibilities

• Keep lines of communication open with Managing Pharmacist
• Manage data entry employees from a team-oriented perspective
• Address and document struggles and triumphs with staff
• Collaborate with other department coordinators
• Efficiently and accurately input patient data and medication orders accurately into the pharmacy's computer system
• Screen telephone calls for the pharmacist

• Communicate with medical facilities
• Communicate with prescribers and their agents to obtain refill authorization via phone and fax

• Solve problems independently and collaboratively
• Train, or delegate training, and assist all pharmacy technicians when needed
• Maintain workflow

Inventory General Responsibilities

• Keep lines of communication open with Managing Pharmacist
• Manage inventory specialists from a team-oriented perspective
• Address and document struggles and triumphs with individuals
• Collaborate with other department coordinators
• Monitor all ordering and returns
• Supervise orders ensuring they are put away promptly and efficiently
• Monitor NDC's for best pricing
• Accurately and efficiently manage inventory, place orders, check in drugs and supplies, stock shelves, and remove out-of-date items from the inventory for return or destruction
• Resupply contingency boxes
• Back up filling pharmacy technicians when needed
• Solve problems independently and collaboratively
• Train, or delegate training, and assist all pharmacy technicians when needed
• Collaboratively work with Pharmacists using DEA guidelines to schedule and conduct inventories when required
• Ensure owes are filled
• Maintain workflow

Supervisory Responsibilities and Controls (Leadership role in the department includes, but is not limited to/ Level of supervisory oversight and guidance is):

• Oversee and guide Level 1 through Level 3 Pharmacy Technicians toward goals and everyday tasks that need to be accomplished
• Manage time and duties assigned by the Facilities Manager the Pharmacist Coordinator or their superiors
• Report to the Managing Pharmacist to receive details on tasks and goals that need to be focused on and accomplished

Expectations:

• Maintain and actively practice proper business ethics
• Exceeds standards set forth in the Hometown Pharmacy Employee Handbook
• Uphold an effective teamwork-oriented and friendly environment
• Stay current with continuing education requirements provided by Hometown Pharmacy through the Pharmacist's Letter program

Physical Demands:

• Standing to process prescriptions
• Walking, bending and sometimes twisting to select bottles off shelves to fill prescriptions and to manage inventory
• Occasionally lifting totes of product
• Cleaning to maintain the work area

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.