Pharmacy Technician Hourly - Full or Part Time

The Hometown Pharmacy; Appleton (WI); On-site; USD 37,000 - 47,000; Full time

Job summary

Hometown Pharmacies is seeking a Pharmacy Technician to assist pharmacists in a fast-paced setting. You will greet customers, input prescriptions, and help maintain stock while upholding HIPAA and company standards.

The role emphasizes accurate data entry, patient assistance, and collaboration with the pharmacy team to deliver quality care and efficient service.

Qualifications

• Detail-oriented and accurate in data entry.
• Strong communication and customer service skills.
• Willingness to learn and apply new information.
• Team player who supports the pharmacy team.

Responsibilities

• Provide excellent customer service in person and by phone.
• Input patient data and medication orders.
• Count, label, and package prescription drugs and supplies.
• Submit prescriptions for third-party billing and troubleshoot issues.
• Assist in ordering and inventory of medications and supplies.
• Maintain a clean, professional store environment.
• Support the pharmacy team in patient care services.

Skills

Detail-oriented

Good communication skills

Excellent customer service

Motivated

Willing to learn

Team player

General math knowledge

Education

High school diploma or GED

1 year pharmacy experience or technician training

Job description

A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintenance of the pharmacy department.

Qualifications (Skills/Attributes)

• Detail-oriented
• Good communication skills
• Excellent customer service and people skills
• Motivated
• Willing and able to learn and apply new information
• Team player
• Ability to apply general math knowledge

Responsibilities

• Provide excellent customer service
• Learn to independently input patient data and medication orders
• Count, label, and package prescription drugs and supplies
• Submit prescriptions for third-party billing and learn how to trouble-shoot
• Assist in ordering, stocking, and maintaining inventory of prescription medications, over-the-counter items, and necessary supplies
• Perform general cleaning and store maintenance: filing paperwork, stocking items, keeping the store clean and professional-looking
• Work with the pharmacy team to learn and understand patient care services
• Provide excellent customer service: greet and assist customers in person and via phone, build relationships with regular customers
• Gain knowledge of commonly prescribed drugs, brand/generic equivalents, and therapeutic classes
• Gain knowledge about billing third parties and resolving third-party issues
• Learn about over-the-counter and front-end departments; basic register functions

Expectations

• Practice proper business ethics
• Comply with all local, state, federal, and company policies and regulations
• Abide by all Hometown Pharmacy Employee Standards of Conduct & Confidentiality
• Complete all training and continuing education provided by Hometown Pharmacies
• Follow all HIPAA standards and guidelines

Education & Experience

• High school diploma or GED (required)
• 1 year of pharmacy experience or training as a technician (preferred)

Physical Requirements

• Ability to stand for duration of shift
• Ability to lift and carry up to twenty pounds

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.