Technician Computer Operations Regional-Full Time (Caesars Atlantic City/CES)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

Caesars Atlantic City is seeking a Technician Computer Operations for a full-time, on-site role in Atlantic City, NJ. You will respond to computer system support calls, monitor performance, and complete scheduled jobs. $20.00 per hour

The ideal candidate holds an Associate’s or technical degree in computer science and has experience with iSeries and pSeries; NJ CER license is required. Caesars offers opportunities for growth within the organization.

Qualifications

• Associate’s or technical degree in Computer Science or related field preferred.
• Prior experience in iSeries and pSeries platforms preferred.
• NJ CER LICENSE REQUIRED

Responsibilities

• Respond to computer system related support calls, handling or escalating in a timely manner
• Monitor system performance and report issues as necessary
• Complete all assigned shift tasks, including completion of scheduled jobs, documenting completion of tasks and completing turnover logs
• Provide support for all systems, including software and hardware for all platforms, troubleshooting tasks and communicating to IT staff or service vendors
• Maintain procedures and documentation for the equipment located in the data center
• Locate and replace equipment malfunctions as required; complete appropriate paperwork for repair
• Participate in the process to load code to the production environment
• Ensure the computer room is maintained in a clean and orderly condition
• Maintain the confidential nature of matters pertaining to company records, policies and customer lists

Skills

Analytical skills

Customer service

Education

Associate or technical degree in CS or related field

Tools

iSeries

pSeries

Job description

Technician Computer Operations Regional-Full Time (Caesars Atlantic City/CES)

Atlantic City, NJ, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

•Responds to computer system related support calls, handling or escalating in a timely manner

$20.00 per hour

How You Will Create the Extraordinary

•Respond to computer system related request tickets; ensure all requests are handled or escalated in a timely manner
•Monitor system performance and report issues as necessary
•Complete all assigned shift tasks, including completion of scheduled jobs, documenting completion of tasks and completing turnover logs
•Provide support for all systems, including software and hardware for all platforms, troubleshooting tasks and communicating to IT staff or service vendors
•Maintain procedures and documentation for the equipment located in the data center
•Locate and replace equipment malfunctions as required; complete appropriate paperwork for repair
•Participate in the process to load code to the production environment
•Ensure the computer room is maintained in a clean and orderly condition
•Maintain the confidential nature of matters pertaining to company records, policies and customer lists

What You Will Need

Associate’s or technical degree in Computer Science or related field preferred. Prior experience in iSeries and pSeries platforms preferred.

Additional Requirements:

•Basic analytical and problem solving skills
•Strong communication and customer service skills

NJ CER LICENSE REQUIRED

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.