Technician, Assessment

Guilford Technical Community College; Jamestown (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Pension plan

Campus perks

Job summary

Guilford Technical Community College (GTCC) is seeking a Job Title Technician, Assessment to support the Assessment Center operations at the Jamestown Campus.

The role involves administering placement tests, proctoring make-up tests, coordinating testing needs, and facilitating third-party testing. A related Associate’s degree and strong organizational skills are required.

Qualifications

• Associate degree in a related field such as customer service, communications, psychology, or office administration is required.
• Demonstrated ability to provide administrative support and manage multiple tasks.

Responsibilities

• Assist and support all activities of the Assessment Center.
• Administer placement testing for incoming students and proctor make-up tests.
• Coordinate testing needs with other departments and external testing providers.
• Proctor tests for students from other institutions and facilitate third-party testing (Pearson Vue, WorkKeys, Prov).
• Perform related duties as assigned.

Skills

Customer service

Communication

Organizational skills

Time management

Problem solving

Education

Associate degree

Tools

Microsoft Office

Job description

Please see Special Instructions for more details.

Position Information

Job Title

Job Title Technician, Assessment

Status

Status Regular

Full Time/Part Time

Full Time/Part Time Full-time

Location

Location Jamestown Campus

Job Description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The jobholder is responsible for assisting and supporting all of the activities of the Assessment Center. These activities include but are not limited to: administering placement testing of incoming students, proctoring make-up testing for instructors, planning of testing needs for each type of test administered within the Assessment Center, coordinating with personnel in other departments for additional testing needs, and proctoring of tests for students from other institutions, facilitating third-party testing (Pearson Vue, Workkeys, Prov, etc…), and other duties as assigned.

Min Salary $35,456.80

Mid Salary $39,888.90- We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Duties/Functions

Contacts

Education Required

An Associate’s degree from a regionally accredited post-secondary institution is required and should be in a field related to customer service, communication, psychology, sociology, office administration or other similar fields.

Education Preferred

Experience Required

• Demonstrated recent progressively responsible experience providing administrative support.

Experience Preferred

KSA Required

• General knowledge of the community college system and the philosophy of comprehensive community colleges.
• Demonstrated strong customer service skills.
• Ability to communicate effectively both orally and in written form.
• Ability to work independently with limited supervision.
• Demonstrated ability to solve problems independently.
• Basic proficiency in the use of computers and Microsoft Office products (Word, Excel, Outlook)
• Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
• Strong verbal skills and personable manner in dealing with the public in person and on the phone.
• Punctuality and flexibility in time management.
• Neat, professional appearance and attire.
• Must be willing to work flexible schedules as needed.
• Ability to travel between campuses on a weekly basis.

KSA Preferred

Department/Job Specific Requirements

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:

• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable.

Physical Demands

• The individual selected must be able to work days, Monday – Friday. This position will also require some evening and Saturday hours. A work schedule will be established by the supervisor based on the needs of the department.
• The individual selected will be required to adjust work schedule in order to provide assistance during peak times such as registration and other activities as assigned.
• This position requires the usual sitting, data entry, standing and some lifting of light objects, not to exceed 25 pounds.
• Travel outside the area may be required to attend organizational and developmental activities.
• Typically the departmental hours are 8 am – 7 pm Monday through Thursday, and 8 am – 5 pm on Friday. Occasional Saturday hours from 9 am – 1 pm (as scheduled). A 40 hour work schedule will be established within these hours.

Posting Type

Posting Type Staff

Posting Number

Posting Number 2026-132-REG

Open Date

Open Date 09/22/2026

Close Date

Close Date 10/22/2026

Open Until Filled No

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have an an Associate’s degree or higher degree from a regionally accredited post-secondary institution in a field related to customer service, communication, psychology, sociology, office administration or other similar fields?
  • Yes
  • No
• * Do you have recent progressively responsible experience providing administrative support?
  • Yes
  • No

Documents Needed To Apply

Required Documents

• Resume

Optional Documents

• Cover Letter
• Transcripts
• Other

601 E. Main Street P.O. Box 309 Jamestown, NC 27282