We are seeking an established and productive Technical Support Specialist / Engineering Technician to perform a variety of duties across electronic, mechanical, electromechanical, and optical areas. In this role, you will construct, troubleshoot, calibrate, test, and maintain equipment, components, and systems. Working from engineering schematics and technical instructions, you will gather data, execute tests, and make necessary adjustments to support production, maintenance, and product development operations.
Key Responsibilities
- Equipment Assembly & Maintenance: Construct, troubleshoot, calibrate, adjust, test, diagnose, and maintain electronic, mechanical, electromechanical, and optical components, devices, or systems.
- Testing & Data Analysis: Perform standard testing procedures, operate technical equipment, and gather, format, compile, and manipulate technical data using established formulas. Perform detailed mathematical calculations and present reports in prescribed formats.
- Calibration & Modifications: Conduct routine calibration and alignment checks; perform adjustments, modifications, component replacements, and prepare prescribed technical compounds or solutions as directed.
- Technical Documentation & Interpretation: Interpret schematics, engineering drawings, diagrams, and written or verbal instructions to execute work plans accurately.
- Process Support & Optimization: Highlight areas of concern or potential failure within your job area; suggest and make process improvements to optimize workflow efficiency.
- Team Assistance: Provide day-to-day guidance and technical assistance to entry-level technicians or new team members.
Key Differentiating Factors
- Autonomy: Operates as an established individual contributor under moderate supervision. Performs tests, interprets resulting data, and independently develops technical reports.
- Organizational Impact: Carries out intermediate technical activities requiring sound judgment and decision-making within routine technical tasks.
- Innovation & Complexity: Solves routine technical problems that may require interpretation of standard procedures or policies.
- Communication: Frequently communicates with internal technical contacts to exchange, explain, or interpret detailed technical information.
Qualifications & Requirements:
Education & Experience
- Required Experience: Minimum of 2 years of relevant experience in a technical, manufacturing, or engineering support environment.
- Required Knowledge: Basic to intermediate job knowledge of technical systems, methods, and procedures obtained through prior hands-on work experience.
- Education: High school diploma or equivalent required; vocational, technical education, or professional certification in electronics, mechanics, or related fields preferred.
Technical Skills
Must-Have:
- Basic computer literacy and proficiency in standard office suites (word processing, spreadsheets, data entry).
- Proficiency in reading and interpreting schematics, blueprints, and engineering diagrams.
- Hands-on mechanical and electronic troubleshooting ability.
Nice-to-Have:
- Experience using SAP or similar Enterprise Resource Planning (ERP) systems.
- Familiarity with work order processing and maintenance management systems.