Technician

Paulmillerlandrover; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K

Paid time off

Tools provided

Uniforms provided

Training certifications

Employee discounts

Job summary

Paul Miller Audi is seeking an automotive technician to join our Parsippany service team. You will perform repairs and services to factory standards, diagnose malfunctions, and maintain a clean, safe workspace while delivering excellence in customer satisfaction.

We provide hands-on OEM training, certifications, tooling and uniforms, a comprehensive benefits package, and opportunities to advance as you gain expertise in rapidly evolving automotive technology.

Responsibilities

• Properly complete the services and/or repairs for which the technician is trained and qualified as assigned by service management.
• Assist the dealership in achieving high customer satisfaction through proper repair procedures and communication.
• Diagnose causes of malfunctions and perform work as outlined on repair orders with accuracy and efficiency.
• Complete all work following safety requirements and published procedures.
• Wear appropriate eye, ear, and skin safety protection and report unsafe conditions immediately.
• Maintain an inventory of tools needed to perform work that are not normally inventoried by the service department.
• Use Special Service Tools, shop equipment, and repair manuals provided by the service department and return them after use.
• Deliver high-quality work and perform quality control inspections on every vehicle; test drive when needed.
• Ensure vehicles are returned clean; use protection to prevent damage and have vehicles washed as necessary.
• Participate in technical training and Manufacturer's Technician Certification Program to upgrade skills.

Job description

# Technician## Job DetailsPARSIPPANY, NJ## Description**Why Choose Paul Miller Audi:*** Hands-on paid OEM training and certifications to frequently expand your knowledge.* Competitive wages with semi-annual reviews that increase alongside your learnings.* Tools and uniforms are provided to support you in superseding your work goals.* Comprehensive benefits package for you and your loved ones, including Medical, Vision, and Dental Insurance, Life Insurance, and FSAs for Health and Dependents.* Short-Term and Long-Term Disability.* Invest in your future with our 401K and newly added Roth.* Paid sick time, and vacation time that grows with you.* Employee discounts on products and services across all our locations* Clean and professional work environment equipped with the newest technology.* OSHA Certified workshop, meeting current Air Quality Standards.* Multitude of employee outings and events to showcase Paul Millers’ appreciation.**Responsibilities:*** Properly complete the services and/or repairs for which the technician is trained and qualified as assigned by service management (Service Manager, Assistant Service Manager, or Group Leader).* Assist the dealership in its efforts to achieve high-level customer satisfaction through proper repair procedures, attitudes, and communication.* Be able to diagnose cause of any malfunction and perform work as outlined on repair orders with efficient and accuracy, in accordance with dealership and factory standards* Complete all work according to the applicable safety requirements and published procedures.* Wear the appropriate eye, ear, or skin safety protection where necessary. Report any unsafe circumstances to management immediately.* Maintain an inventory of mechanical tools needed to perform the work for which the technician is trained and qualified that are not normally inventoried by the service department as "Special Service Tools".* Properly use the Special Service Tools, shop equipment, and repair manuals provided by the service department. Return them to their assigned location after use.* Produce high quality work that evidence pride of workmanship. Perform a quality control inspection on every vehicle, test drive vehicles where necessary, and seek the assistance of the Group Leader when any repair is questionable. Give top priority to any job that has returned due to improper repair or diagnosis.* Ensure that every customer's vehicle is returned to them as clean as it was prior to being serviced or repaired. Use fender covers, seat covers, floor mats, and other precautions to prevent the vehicle from getting damaged. Have vehicles washed as necessary.* Participate in the technical training as assigned by management and utilize it to the best of one's ability.* Actively participate in the Manufacturer's Technician Certification Program and continually upgrade skills to earn and maintain Master Technician status.* Adapt to rapidly changing technologies in the automotive industry, as well as in the diagnostics arena* Maintain assigned workspace in an organized and clean manner. Participate in cleaning the group area daily before departing from work.* Utilize parts requisition forms for procuring parts from the parts department. Provide complete vehicle and customer information for special order parts.* Provide complete and accurate written explanations on the repair order to describe the work that was performed.* Punch on and off every repair order to reflect the amount of time spent on each job.* Comply with the dealership's policy for establishing flat rate time for all repair work and maintenance services.* Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.* Utilize the appropriate check sheets when performing pre-delivery services, used car vehicle inspections, 27-point vehicle inspections, and periodic maintenance services.* Use shop supplies and materials in a practical and economical manner. Handle all toxic chemicals and hazardous waste according to the dealership's current policies and procedures.* Road-test vehicles to ensure of quality repair* Constructively communicate with other dealership personnel as required to satisfy customer needs.* Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.