Flat Rate Technician

Georgica Auto; West Chester (Chester County); On-site; USD 52,000 - 76,000; Full time

Job summary

Audi West Chester is seeking a Flat Rate Technician to perform skilled automotive maintenance and repair on Audi vehicles. The role emphasizes efficient diagnostics, quality repairs, and adherence to dealership standards.

You will document work, parts, and labor, collaborate with service advisors, and participate in ongoing Audi training to stay current with technology and repair techniques. A strong mechanical background and customer-focused attitude are essential.

Qualifications

• Experience diagnosing and repairing vehicles at a dealer or shop.
• Strong diagnostic and problem-solving abilities.
• Excellent verbal and written communication with customers and service team.

Responsibilities

• Repair and maintenance of Audi vehicles per factory specs.
• Diagnose malfunctions using diagnostic equipment.
• Document repairs, parts, and labor accurately on work orders.
• Communicate status and estimates with service advisors.
• Maintain clean, safe work area and follow safety policies.
• Participate in ongoing training to stay current with Audi tech.
• Quality control checks and road-test final fixes.

Skills

Automotive diagnostic usage

Mechanical aptitude

Communication skills

Physical stamina

Independent work

Education

High school diploma or equivalent

Vocational automotive program (plus)

ASE certifications (preferred)

Tools

Audi diagnostic tools

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Job Summary**

The Flat Rate Technician at Audi West Chester performs skilled automotive maintenance and repair tasks on Audi vehicles, ensuring high-quality service and customer satisfaction. This role requires efficiency and accuracy in diagnosing and resolving mechanical issues.

Job Responsibilities**

• Perform all levels of automotive repair and maintenance services on Audi vehicles, including but not limited to, oil changes, tire rotations, brake services, engine diagnostics, transmission repairs, and electrical system troubleshooting.
• Accurately diagnose vehicle malfunctions using specialized diagnostic equipment and established repair procedures.
• Execute repairs and services efficiently and effectively in accordance with Audi factory specifications and dealership standards.
• Document all repairs, parts used, and time spent accurately on repair orders.
• Communicate effectively with service advisors regarding vehicle status, additional repairs needed, and estimated completion times.
• Maintain a clean and organized work area, adhering to all safety regulations and dealership policies.
• Participate in ongoing training and certification programs to stay current with Audi technology and repair techniques.
• Conduct thorough quality control checks on completed work to ensure proper functionality and customer satisfaction.
• Assist in road testing vehicles to confirm repairs are effective and address customer concerns.

Job Qualifications**

• Minimum of 2-3 years of experience as an automotive technician, preferably with experience in a dealership setting.
• Audi experience and certifications are highly preferred.
• ASE certifications (Automotive Service Excellence) are a plus.
• Proficiency in using automotive diagnostic equipment and tools.
• Strong mechanical aptitude and problem-solving skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Valid driver’s license with a clean driving record.
• Ability to lift heavy objects and perform physically demanding tasks.
• High school diploma or equivalent; completion of a vocational automotive program is a plus.