Technician

Jaclyn Benzoni OD, PC; Merrick (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Jaclyn Benzoni OD, PC is seeking an experienced optometric technician/assistant to support a growing practice. The role focuses on delivering a smooth patient experience from check-in to check-out with strong telephone etiquette and organizational skills.

The candidate should be friendly, professional, reliable, and able to work Saturdays and some evenings until 8 PM. Prior front desk medical office experience and proficiency with scheduling software are required to handle appointments,

Qualifications

• Front desk medical office experience.
• Experience verifying insurance and obtaining referrals.
• Ability to use scheduling software.
• Experience confirming appointments.
• Experience greeting, checking-in and checking-out patients, making appointments, and answering multiple phone lines.
• Experience posting office charges and copayments.

Responsibilities

• Greet patients and manage front desk duties.
• Check-in/out patients and schedule appointments.
• Answer multiple phone lines and coordinate with staff.
• Post charges and process copayments.
• Maintain organized records and schedules.

Skills

Front desk

Insurance verification

Scheduling software

Appointment management

Phone etiquette

Multitasking

Reliability

Tools

Scheduling software

Job description

Growing and expanding optometry practice seeks an experienced and professional optometric technician/assistant. The mission of our practice is to provide a remarkable experience from beginning to end and to serve our patients as efficiently and courteously as possible. The right candidate will possess strong interpersonal skills and telephone etiquette. We have a full time position available STARTING ASAP.

Preferred Experience & Abilities:

• Previous front desk medical office experience.
• Experience verifying insurance and obtaining referrals.
• Ability to use scheduling software.
• Experience confirming appointments.
• Experience greeting, checking-in and checking-out patients, making appointments, and answering multiple phone lines.
• Experience posting office charges and copayments.

Mandatory Qualifications: Must be friendly and professional with a desire to provide an optimal patient experience.

• Solid organizational skills are necessary.
• The ability to follow-up and complete tasks is essential.
• Ability to multi-task and perform other general office responsibilities as needed and directed by manager or physician.
• Must be reliable
• Must be able to work Saturdays
• Must be able to work some days until 8 PM.