Technician

Insight Global; Kent (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a hands-on data center operations professional to support day-to-day facility tasks in a 24x7 environment. You will install, rack, maintain, and decommission servers, and handle copper/fiber cabling (Cat6/Cat6a) with testing.

You’ll monitor environmental conditions and resolve tickets while interfacing with customers and internal teams. Qualified candidates have 6+ months in an enterprise data center or related field, basic cabling knowledge, and a valid driver's

Qualifications

• 6+ months of relevant experience in an enterprise-class data center environment or similar.
• Basic understanding of data center hardware and cabling, with hands-on troubleshooting experience.

Responsibilities

• Install, rack, maintain, troubleshoot, and decommission servers and related equipment.
• Support copper/fiber cabling work (Cat6/Cat6a) and testing.
• Monitor environmental conditions, log issues, and coordinate with customers/vendors.

Skills

Data center operations

Copper/fiber cabling

Customer communication

Flexibility/hours

Education

High school diploma or equivalent

Job description

This person will support day-to-day operations inside a 24x7 mission-critical data center facility, helping keep critical systems and services online for customers and end users. Responsibilities will include installing, racking, maintaining, troubleshooting, and decommissioning servers, network devices, and storage equipment. They will also support copper/fiber cabling work, including Cat6/Cat6a termination and testing, monitor/report environmental conditions, work through tickets, and interact with customers, vendors, and internal teams as needed.

REQUIRED SKILLS AND EXPERIENCE

• 6+ months of relevant experience working in an enterprise-class data center environment (open to non-data center experience such as telecom, commercial/industrial construction, oil & gas, etc.)
• Basic understanding of data center hardware and cabling, with hands‑on experience troubleshooting and working with copper/fiber cables (Cat6/Cat6a)
• High school diploma or equivalent, valid driver’s license/reliable transportation, and ability to pass extensive background check/drug screen
• Ability to handle physical requirements including frequent lifting, climbing ladders, walking, and standing for long periods
• Strong customer communication skills / professional presence, process-oriented/detail-oriented mindset, and reliability/punctuality
• Open to flexible/non-standard hours including nights, weekends, holidays, and on-call rotation

NICE TO HAVE SKILLS AND EXPERIENCE

• Server experience is a plus, along with familiarity with ticketing systems and data center best practices
• Additional industry-recognized certifications such as CompTIA, Cisco, Microsoft, Dell, HP, etc.
• Experience installing and performing basic configuration of software and services
• Prior experience interacting directly with customers, end users, external partners, and vendors
• Environmental condition monitoring/reporting experience within a data center setting