Data Center Technician

Compunnel, Inc.; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services provider located in San Antonio, Texas, is seeking a Data Center Technician responsible for ensuring high availability of the data center infrastructure. You'll collaborate with various stakeholders, support installations and maintenance, and ensure compliance with safety standards. Ideal candidates should have a High School Diploma or GED, be able to work independently, and possess basic knowledge of electrical systems and cabling. This role requires adaptability to changing demands and includes nice-to-have IT certifications.

Qualifications

• Professional collaboration with diverse teams and technical skill levels.
• Independent and team-based work capabilities.
• Basic knowledge of fiber, copper, power cables, and electrical systems.

Responsibilities

• Support installations and migrations of IT hardware.
• Conduct maintenance and system upgrades.
• Diagnose, repair, and replace hardware.
• Document data center processes.

Skills

Collaboration

Maintenance and upgrades

Troubleshooting

Documentation

Safety compliance

Education

High School Diploma or GED

Associate’s degree in IT-related field

Tools

MS Word

MS Excel

MS Project

MS Visio

MS Outlook

Job description

The Data Center Technician is responsible for supporting critical aspects of the Client’s data center ecosystem with a focus on resiliency, redundancy, and high availability of infrastructure supporting core operations. This role requires collaboration with internal stakeholders, external vendors, suppliers, and partners to ensure data center operations meet defined requirements and compliance standards.

KEY RESPONSIBILITIES

• Support new installations and migrations of IT hardware, cables, power distribution, and ancillary components.
• Conduct maintenance and system upgrades requiring infrastructure changes.
• Diagnose, repair, replace, and escort vendors for hardware failures and remediation activities.
• Decommission legacy hardware and complete reconciliation processes.
• Maintain and install support infrastructure (cable trays, PDUs, shelves, etc.).
• Perform copper and fiber terminations (Fiber Quick Connect Termination Procedure).
• Document data center and infrastructure processes, including DCIM installation and upkeep.
• Update DCIM with new systems, modifications, and removal of old systems.
• Label all hardware and cables; support HVAC, conduits, and related systems as needed.
• Coordinate and escort visitors/vendors for Data Center as a Service (DCaaS) activities.
• Ensure compliance with Client’s safety standards and security protocols.
• Respond to normal and high-severity incidents promptly.
• Collaborate with Facilities to coordinate maintenance and inspections of service hardware.
• Perform complex troubleshooting, root-cause analysis, solution development, and implementation.
• Provide additional support duties as required.

MINIMUM QUALIFICATIONS

• High School Diploma or GED equivalent.
• Ability to work professionally with individuals across disciplines and varying technical skill levels.
• Ability to work independently and collaboratively.
• Basic knowledge of fiber, copper, and power cables.
• Basic knowledge of air handling hardware, generators, and fire suppression systems.
• Basic knowledge of electrical systems (PDU & UPS), lighting, HVAC, and chillers.
• Ability to follow written procedures.
• Must pass security background check (Client/NERC standards).
• Must accept and pass random drug testing per Client policy.
• Ability to lift, carry, push, or pull up to 40 lbs.
• Positive attitude with adaptability to changing demands.
• Proficiency with MS Word, Excel, Project, Visio, and Outlook.
• Ability to maintain confidentiality of sensitive information.
• Active mobile phone for work-related communications (FTEs will be provided a phone).
• Valid driver’s license with acceptable driving record.
• Reliable personal vehicle; ability to drive to different Client worksites.

NICE-TO-HAVE SKILLS

• IT certification.

PREFERRED QUALIFICATIONS

Associate’s degree or higher in IT-related field.