Technical Writer – Process Improvement Specialist

Sedaa Corporation; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Sedaa Corporation seeks a Technical Writer I to document processes within the Heart Failure Division, using established templates. The role collaborates with managers, stakeholders, and operational teams, leveraging MS Office, Salesforce, and PowerPoint; Windchill is a plus.

The position starts ASAP and requires detail orientation, organization, and multitasking across multiple documents. Local to Lake Mary, Florida, with potential remote work during SIP and possible on-site in Oakland for later

Qualifications

• Minimum of 2 years’ experience as a technical writer or document specialist.
• Ability to work in a fast-paced, high-intensity environment with continuous change.
• Strong time management and organizational skills.
• Excellent written and verbal communication skills in English.
• Strong critical thinking abilities.

Responsibilities

• Coaches and develops other Technical Specialists.
• Leads team for high level initiatives reporting to steering teams.
• Provides technical expertise, historical perspective, industry standard, and regulation code requirements to improve safety, productivity, and material performance.
• Performs advanced process mapping techniques with less tenured employees.
• Leads meetings with assigned LOB stakeholders.
• Handles high level written work methods development with attention to deep dive analysis of work methods best practices.
• May lead, support or review investigations of human factor related events that occur in the electric system.
• May develop or lead QC and QA programs to ensure appropriate programs exist and effectively gauge results of procedural adherence and training programs.

Skills

Technical writing

Communication skills

Time management

Detail oriented

Education

Bachelor’s degree preferred

Associate degree with experience considered

Tools

Salesforce

PowerPoint

Windchill

MS Office

Job description

Sedaa Corporation seeks a Technical Writer I to document processes within the Heart Failure Division, using established templates. The role collaborates with managers, stakeholders, and operational teams, leveraging MS Office, Salesforce, and PowerPoint; Windchill is a plus.

The position starts ASAP and requires detail orientation, organization, and multitasking across multiple documents. Local to Lake Mary, Florida, with potential remote work during SIP and possible on-site in Oakland for later