Job Title: Technical Writer - PART TIME
Job ID: 27-09RHT-026
Job Location: 100% REMOTE
Duration: 12 Months Contract with possibility to Extension
Job Description:
Role Summary
The Technical Writer will develop, organize, maintain, and quality-review the technical, operational, user, training, architecture, and implementation documentation required for PACT.
Key Responsibilities
- Develop and maintain project technical documentation.
- Coordinate logical, physical, security, data-flow, and integration architecture documentation with technical leads.
- Maintain Interface Control Documents with the Data/Interface Engineer.
- Document configuration-management procedures and technical operating procedures.
- Prepare application/code documentation needed for State use and maintenance.
- Support documentation for Advance Planning Document (APD) submissions and enhanced federal-funding requirements.
- Develop or coordinate operational runbooks, deployment procedures, disaster recovery/business continuity documentation, and support procedures.
- Support SOPs, user guides, administrator guides, quick-reference guides, and training materials.
- Maintain document version control and approved-document repositories.
- Ensure documentation is kept current throughout the contract lifecycle.
- Work with the PM, BA team, Technical Lead, Security Lead, Trainer, QA, and support teams.
Preferred Recruiting Profile
- 5+ years of technical-writing/documentation experience for enterprise IT systems.
- Experience documenting cloud applications, APIs, data flows, architectures, operations, and support procedures.
- Government or healthcare documentation experience preferred.
- Experience with Medicaid/CMS APD documentation is a strong advantage.
- Ability to work directly with architects, developers, security teams, QA, and business SMEs.