Technical Writer (PA, MD and DE State)

BVA Bear's IT Solutions; Boiling Springs (PA); Hybride; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Résumé du poste

BVA Bears IT Solutions is seeking Technical Writers for PA, MD, and DE with a full-time hybrid schedule. The role requires on-site presence two days per week at locations in PA, MD, and DE, with standard 8-hour workdays within 7:00 a.m. to 6:00 p.m.

ET and core hours 9:00 a.m. to 3:00 p.m., adapting to agency needs. The team will develop and maintain user guides, documentation standards, and templates, coordinating with SMEs, engineers, QA, and product teams.

Qualifications

• Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
• 3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
• Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence).
• Ability to prioritise documentation requests, estimate effort, and manage schedules.

Responsabilités

• Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
• Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
• Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
• Educate teams on documentation processes, online publishing procedures, and versioning best practices.
• Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews.
• Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
• Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.

Connaissances

Technical writing

Editorial skills

Time management

Communication

Formation

Bachelor’s degree in Technical Communication, English, Information Systems, or related field

Outils

Git

SharePoint

Confluence

Markdown

Sphinx

DITA

Word

Description du poste

Benefits:

• Health insurance

BVA Bears IT Solutions is seeking Technical Writers for PA, MD area as well as DE area. This full-time hybrid role requires a minimum of two on-site days each week at locations in PA, MD, and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agency’s requirements.

Key Responsibilities

• Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards.
• Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508).
• Establish and operate version control procedures for documentation; prioritize requests and estimate effort.
• Educate teams on documentation processes, online publishing procedures, and versioning best practices.
• Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews.
• Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness.
• Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.

Required Qualifications

• Bachelor’s degree in Technical Communication, English, Information Systems, or related field (or equivalent experience).
• 3–5+ years’ experience creating technical and user documentation in public sector or regulated environments.
• Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence).
• Ability to prioritize documentation requests, estimate effort, and manage schedules.

Specialized Experience

• Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar).
• Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides.
• Collaboration and coordination across SMEs, engineering, QA, product, and training teams.
• Experience running quality reviews, scheduling content releases, and conducting retrospectives/post project reviews.

Preferred Qualifications

• Certified Professional Technical Communicator (CPTC) or equivalent.
• PMIACP® or Agile related training for teams using Agile/hybrid delivery.

U.S. Citizenship Requirement

This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.

Flexible work from home options available.