(IT) Technical Writer

DNI (Delaware Nation Industries); Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Covers 100% of employee benefit premiums

Matching 401(k)

Professional Development/Education Reimbursement

Job summary

A leading technical solutions company is seeking a Technical Writer to support the Solution team by maintaining and improving technical documentation. This full-time role focuses on drafting, editing, and organizing content related to technical capabilities. Ideal candidates will have strong communication skills and 5 years of experience in technical writing. The position offers comprehensive benefits, including 100% coverage of employee premiums and professional development opportunities.

Qualifications

• 5 years of experience in technical writing or related roles.
• Able to draft and edit technical content for proposals.
• Experience with IT systems and solution architecture preferred.

Responsibilities

• Maintain and improve technical documentation for the organization.
• Collaborate with teams to translate technical concepts into clear content.
• Track and update document versions to ensure accuracy.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Ability to understand and translate technical information

Strong organizational skills

Familiarity with IT terminology

Proficiency in Microsoft Office applications

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

SharePoint

Confluence

Job description

DNI's Technical Writer supports the Solution team by maintaining and improving technical documentation across the organization's knowledge repository. This position focuses on capturing and organizing technical details related to DNI's capabilities, tools, and solutions; drafting and editing technical content for use in proposals and internal reference; and ensuring documentation is accurate, accessible, and aligned with company standards. The role is developmental, with the goal of progressing into a Solution Architect position through training, mentoring, and hands‑on exposure to technical and business processes.

Requirements

• Develop, organize, and maintain documentation within DNI's knowledge repository, including solution templates, technical references, process documentation, and proposal boilerplates.
• Collaborate with Program and Project Managers, Solution Architects and others to translate technical concepts into clear, concise, and accurate written content.
• Edit and standardize documentation to ensure clarity, consistency, and compliance with DNI formatting and terminology standards.
• Support the drafting of technical content for proposals, white papers, and responses to RFIs/RFPs under the guidance of senior team members.
• Track and update document versions, ensuring repository materials remain current and technically valid.
• Learn and apply foundational technical concepts relevant to DNI's IT, professional services and engineering solutions portfolio.

Periodic Duties

• Participate in internal SA team meetings, capture minutes, and document action items.
• Assist in developing process documentation and internal guides for solution development workflows.
• Support configuration, tagging, and search optimization of documents in the knowledge repository.
• Attend training sessions, technical briefings, and industry seminars to build technical literacy and domain awareness.
• Deliver bi‑weekly documentation status updates and contribute to monthly team reviews.

Competencies

• Excellent written and verbal communication skills with strong attention to detail.
• Ability to understand and translate technical information into clear, user‑friendly documentation.
• Strong organizational and version control skills for managing multiple concurrent documents.
• Familiarity with IT terminology, systems integration, and/or government technology environments is preferred.
• Collaborative team orientation with initiative to learn and contribute to technical discussions.
• Proficiency in Microsoft Office applications; experience with SharePoint, Confluence, or similar repository systems is a plus.

Work Environment & Physical Demands

This role operates in a professional office environment or remote work setting as agreed with the manager. It routinely uses standard office equipment such as computers, phones, and printers. The position is primarily sedentary, requiring extended periods of computer‑based work.

Position Type and Expected Hours of Work

This is a full‑time exempt position. Typical work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with additional hours during high proposal or documentation update cycles.

Travel

Minimal (if remote, 2–3 times per year for team training or meetings).

Education and Experience

• Bachelor's degree in English, Communications, Information Systems, or a related field helpful but not required.
• 5 years of experience in technical writing, documentation, or related roles, or transferrable experience.
• Familiarity with IT systems, solution architecture, or proposal development preferred.

Benefits

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental.
• Matching 401(k).
• Short‑ and Long‑Term Disability.
• Pet Insurance.
• Professional Development/Education Reimbursement.
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.