Technical Writer

Nightwing; Maryland; On-site; USD 99,000 - 206,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Holidays

Additional insurances

Job summary

Nightwing seeks a Senior Technical Writer to develop and maintain comprehensive documentation for the unified AMS/FIPE solution. You will tailor content for users with varying technical knowledge, ensuring operators can fully utilize system capabilities.

Close collaboration with development teams, SMEs, and users is essential to deliver accurate, accessible documentation. The role requires 10+ years in technical writing, experience with complex software systems, and an active TS/SCI clearance

Qualifications

• 10+ years of technical writing experience
• Experience documenting complex software systems
• Proficiency with Confluence and Markdown
• Strong understanding of software development processes
• Ability to translate technical concepts for non-technical audiences
• Experience writing documentation in classified environments
• Knowledge of style guides and documentation standards
• Active TS/SCI clearance with CI Poly
• Must be a U.S. citizen

Responsibilities

• Create and maintain user guides, installation instructions, and integration guides
• Develop training materials with clear examples and illustrations
• Write and update release notes for each deployment
• Create troubleshooting documentation and FAQs
• Develop in-program tutorials for complex concepts
• Coordinate documentation reviews with independent reviewers
• Maintain documentation in Government-approved repositories
• Apply appropriate classification and distribution markings
• Support knowledge transfer and transition activities
• Ensure documentation meets 508 compliance requirements

Skills

Technical writing

Non-technical translation

Software development knowledge

Documentation standards

Classification environments experience

Security clearance awareness

Education

Bachelor's degree in Technical Communication or related field

Tools

Confluence

Markdown

Job description

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

Experience Level: Senior (Level 3) - Minimum 10 years experience
Clearance Required: TS/SCI with CI Polygraph
Location: National Capital Region (NCR) or San Antonio, TX

The Senior Technical Writer develops and maintains comprehensive, user-friendly documentation for the unified AMS/FIPE solution. This position creates documentation tailored for users with varying technical knowledge levels, ensuring operators can effectively utilize system capabilities. The writer works closely with development teams, SMEs, and users to produce accurate, accessible documentation.

Key Responsibilities:

• Create and maintain user guides, installation instructions, and integration guides
• Develop training materials with clear examples and illustrations
• Write and update release notes for each deployment
• Create troubleshooting documentation and FAQs
• Develop in-program tutorials for complex concepts
• Coordinate documentation reviews with independent reviewers
• Maintain documentation in Government-approved repositories
• Apply appropriate classification and distribution markings
• Support knowledge transfer and transition activities
• Ensure documentation meets 508 compliance requirements

Required Qualifications:

• Minimum 10 years of technical writing experience
• Bachelor's degree in Technical Communication, English, or related field (or equivalent)
• Experience documenting complex software systems
• Proficiency with documentation tools (Confluence, Markdown, etc.)
• Strong understanding of software development processes
• Ability to translate technical concepts for non-technical audiences
• Experience writing documentation in classified environments
• Knowledge of style guides and documentation standards
• Active TS/SCI clearance with CI Poly
• Must be U.S. citizen

Salary & Benefits

The salary associated with this position ($99,000-$206,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.

Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.

Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.