Technical Writer (Document Specialist)

RedMatter Solutions; Burke (VA); Remote; USD 70,000 - 100,000; Full time

Job summary

RedMatter Solutions is a technical writing team focused on PKI capabilities for the Department of War community. The role involves collaborating with engineers and subject matter experts to produce clear, accurate guides, newsletters, and presentations.

The position is fully remote with an active Secret clearance and requires strong writing, editing, and organizational skills, plus experience conveying complex concepts to diverse stakeholders.

Qualifications

• Bachelor’s degree required.
• At least two years of relevant experience in technical writing or IT/cybersecurity documentation.
• Active Secret security clearance required.
• Strong writing, editing, proofreading, and organizational skills.
• Ability to explain technical concepts clearly for varied audiences.
• Experience working with subject matter experts to gather information.
• Proficiency with Microsoft Word, PowerPoint, and document formatting.
• Ability to manage multiple assignments and meet deadlines in a remote environment.

Responsibilities

• Write, edit, and update technical documentation including user guides and configuration guides.
• Translate technical information into clear content for end users and administrators.
• Support documentation for PKI implementation and DoD initiatives.
• Compile newsletters using stakeholder content and templates.
• Prepare white papers, briefings, and other materials for DoD PKI.
• Create presentation materials, agendas, and meeting minutes.
• Review documents for grammar, clarity, and formatting consistency.
• Track revisions and coordinate reviews and approvals before publication.
• Maintain current, organized documentation and knowledge resources.

Skills

Technical writing

Editing

Communication

Education

Bachelor’s degree

Tools

Microsoft Word

PowerPoint

SharePoint

Job description

Description

RedMatter Solutions is seeking a Technical Writer to work with technical subject matter experts to develop and maintain clear, accurate documentation that helps the Department of War community understand and use Public Key Infrastructure (PKI) capabilities.

Description

RedMatter Solutions is seeking a Technical Writer to work with technical subject matter experts to develop and maintain clear, accurate documentation that helps the Department of War community understand and use Public Key Infrastructure (PKI) capabilities. The Technical Writer will support technical guides, quarterly newsletters, presentation materials, and customer outreach content. This is an immediate, fully remote opening requiring an active Secret clearance.

Responsibilities

• Write, edit, and update technical documentation, including user guides, configuration guides, quick reference materials, frequently asked questions, and best practices.


• Work with engineers and subject matter experts to translate technical information into clear content for end users, system administrators, and other stakeholders.


• Support documentation for PKE implementation, consultation and engineering activities, and SIPRNet PKI initiatives.


• Compile and edit quarterly newsletters using content provided by program stakeholders and established templates.


• Assist with preparing white papers, decision papers, briefings, and other materials supporting the DoD PKI Program Management Office.


• Support community collaboration and customer outreach through presentation materials, meeting agendas, meeting minutes, and action item tracking.


• Review documents for grammar, clarity, consistency, formatting, and adherence to established templates.


• Track document revisions, incorporate reviewer feedback, and coordinate review and approval before publication.


• Help maintain current, organized documentation and knowledge resources.

Required Qualifications

• Bachelor’s degree.


• At least two years of relevant experience in technical writing, technical documentation, or similar work supporting IT or cybersecurity programs.


• Active Secret security clearance.


• Strong writing, editing, proofreading, and organizational skills.


• Ability to explain technical concepts clearly for audiences with varying levels of technical knowledge.


• Experience working with subject matter experts to gather information and incorporate feedback.


• Proficiency with Microsoft Word, PowerPoint, and document formatting.


• Ability to manage multiple assignments, meet deadlines, and collaborate effectively in a remote environment.

Preferred Qualifications

• Experience supporting DoW or other federal government programs.


• Familiarity with PKI, digital certificates, identity and access management, or related cybersecurity concepts.


• Experience developing user guides, administrator guides, or software configuration documentation.


• Experience preparing newsletters, technical briefings, or customer communications.


• Familiarity with SharePoint or other document collaboration and content management tools.