Technical Writer, Docs

Latitude.sh, Inc.; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Technical Writer, where you'll create and improve documentation for a cutting-edge platform. This role is vital for enhancing developer experience and customer adoption. You'll translate complex technical concepts into accessible content, collaborating with various teams to ensure clarity and accuracy. Be part of a passionate team that values innovation and creativity, making a real impact from day one. If you thrive in a dynamic environment and are eager to contribute to the future of cloud infrastructure, this opportunity is perfect for you.

Benefits

Paid Time Off

Competitive Compensation

Work Anniversary Bonus

Annual Bonus based on performance

Qualifications

• 3+ years of experience as a technical writer, preferably in SaaS, PaaS, and/or IaaS platforms.
• Excellent written and verbal communication skills with strong attention to detail.

Responsibilities

• Write and maintain clear, concise, and comprehensive documentation about our Platform and API.
• Collaborate with engineering and product teams to create technical guides.

Skills

Technical Writing

API Documentation

SaaS/PaaS/IaaS Knowledge

Cloud Computing

Markdown

HTML

Git-based Workflows

Diagramming Tools

Job description

Latitude.sh global computing platform was launched in 2019, enabling businesses to programmatically deploy single-tenant Bare Metal instances in different parts of the world.

We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure. If you share this passion, join our growing team of talented people and help build the future of the Internet.

Summary

As a Technical Writer to join Latitude.sh, you will be responsible for creating, maintaining, and improving our platform documentation. Your work will directly impact developer experience, customer adoption, and support efficiency.

In this role, you will be the go-to person for all platform and API documentation matters, always focusing on accuracy, clarity, and technical depth.

Key Responsibilities

1. Write and maintain clear, concise, and comprehensive documentation about our Platform and API.
2. Translate complex technical concepts into easy-to-understand content for diverse audiences, including developers, end-users, and platform administrators.
3. Collaborate with engineering, product, and marketing to create best-in-class technical guides that align with our product roadmap and developer needs.
4. Champion developer experience best practices, staying current on the newest trends and technologies to keep our docs relevant and comprehensive.
5. Work closely with the development team, participating in weekly meetings and technical discussions to stay aligned with the development progress and upcoming releases.
6. Establish and enforce technical content standards, maintaining a clear and consistent voice across all pages and formats.

Skills and Qualifications

1. 3+ years of experience as a technical writer, preferably in SaaS, PaaS, and/or IaaS platforms.
2. Experience with documentation for platforms, APIs, software development kits (SDKs), and technical systems.
3. Familiarity with diagramming tools and visual documentation techniques for products and processes.
4. Practical knowledge of cloud computing, infrastructure as a service, networking technologies, and bare metal servers.
5. Excellent written and verbal communication, with strong organizational skills and attention to detail.
6. A proactive and collaborative mindset, with the ability to work closely with cross-functional teams.
7. Proficiency in Markdown, HTML, and technical documentation systems is a plus.
8. Experience with Git-based workflows and documentation-as-code approaches is preferred.

What do we offer?

1. Paid Time Off.
2. Competitive Compensation.
3. Work Anniversary bonus.
4. Annual Bonus based on company and team performance.

Why Latitude.sh?

We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving. As part of our team, you won't be lost in the crowd – you'll be an essential contributor, making a real impact from day one.

Our values at Latitude.sh guide us in all our work and partnerships. We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability. If these values speak to you, we'd love for you to become a part of our team.