Sr Technical Writer

Apex Systems; Austin (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Senior Technical Writer to enhance their documentation processes. In this remote role, you'll collaborate with engineers and product managers to create clear and impactful documentation for users and developers. Your expertise in API documentation and technical writing will help streamline content and improve user experience. Join a company that values continuous learning and offers a comprehensive benefits package, including professional development opportunities and a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Employee Stock Purchase Program

Health Savings Account

Employee Assistance Program

Training and Certification Opportunities

Qualifications

• 8-10 years of experience in Technical Writing, especially in B2B SaaS.
• Strong ability to translate complex concepts into clear documentation.

Responsibilities

• Document new products and features, working closely with engineering teams.
• Drive documentation quality through regular content reviews and updates.

Skills

Technical Writing

API Documentation

Markdown

Git

JIRA

B2B SaaS Environments

Collaboration with Technical Teams

Education

Bachelor's Degree in a Relevant Field

Tools

Markdown

Git

JIRA

Job description

We see you're coming in from Europe. Are you interested in a position with Apex Systems? Send us your information and resume or call us at our Cork office [phone]

Job#: 2067649

Job Description:

Job Type: W2 Contract

Contract Length: 1 year

Location: 100% Remote - CST or EST preferred

Pay Rate: $43/hr

If you meet below requirements, send resume to [e-mail] and reference Job ID 2067649

**Must be able to provide external links to published writing samples for submission**

As a Senior Technical Writer, youll work alongside engineers, product managers, and cross-functional teams to create clear, concise, and impactful documentation for internal and external readers. We’re looking for someone with technical depth, who can articulate complex engineering topics to a broad audience. Our goal is to provide our users with high-quality, easy-to-use content that enhances their experience and accelerates their success with our platform. Technical writers simplify the use and integration of products by creating valuable content for both developers and everyday users, ensuring our documentation reflects the highest quality and fosters trust.

What You’ll Do

As a Senior Technical Writer, you’ll play a critical role in shaping and scaling our documentation, creating engaging and informative content for developers using our APIs and platform. You’ll ensure our technical content drives developer efficiency and lowers the cognitive load, while maintaining high standards of clarity and accuracy

Responsibilities

• Document New Products and Features: Work closely with engineering and product teams to create documentation for new product features, API updates, and integrations.
• Create Scalable Content: Develop and maintain long-term content strategies that organize and make documentation easily discoverable for developers.
• Drive Documentation Quality: Ensure content accuracy and clarity by conducting regular content reviews and maintaining high documentation standards.
• Collaborate Across Teams: Work cross-functionally with engineering, product, customer support, and other stakeholders to ensure technical content meets the needs of users and developers.
• Advocate for Best Practices: Establish writing standards and best practices for internal and external documentation to ensure consistency and usability.
• Contribute to Continuous Improvement: Identify areas for improvement in existing content, processes, and tools, and implement enhancements to streamline documentation workflows.
• 8-10years of experience in Technical Writing, especially within B2B SaaS environments.
• Strong technical writing skills with a demonstrated ability to translate complex concepts into clear, concise documentation.
• Must have expertise in API documentation and a deep understanding of software development processes.
• Proficiency with tools such as Markdown, Git, and JIRA.
• Experience with modern development workflows and an ability to work within a "docs-as-code" environment.
• Familiarity with version control systems and CI/CD pipelines.
• Comfortable collaborating with technical teams including developers, engineers, and product managers.

Preferred Qualifications

• Experience writing about backend languages like Ruby, Go, Python, PHP, Node, or Java.
• Experience with documentation generation tools and automation.
• A solid understanding of user experience principles, content design, and accessibility in technical writing.
• Experience with large-scale information architecture projects.
• A passion for learning new technologies and documenting cutting-edge software products.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.