Technical Writer

Creative Circle; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm in the energy sector is seeking a detail-oriented Technical Writer to enhance their data team's documentation efforts. In this role, you will collaborate with data engineers and architects to create and maintain clear, concise documentation that supports operational procedures, data governance, and onboarding processes. Your expertise will help transform complex technical information into accessible content, driving consistency and compliance within the organization. If you thrive in a dynamic environment and have a passion for clarity in communication, this opportunity is perfect for you.

Benefits

Medical Plan

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Qualifications

• 3+ years of experience in technical writing, preferably in data engineering or IT.
• Exceptional writing, editing, and proofreading skills with strong attention to detail.

Responsibilities

• Create clear documentation for data engineering and architecture practices.
• Collaborate with SMEs to gather and verify content for documentation.

Skills

Technical Writing

Attention to Detail

Communication Skills

Editing and Proofreading

Collaboration

Process Improvement

Education

Bachelor's Degree in a Related Field

Tools

Confluence

Markdown

Google Docs

Lucidchart

Visio

Job description

Our client in the energy space is seeking a highly organized and detail-oriented Technical Writer to join their growing data team. In this role, you will collaborate with data engineers, architects, and technical leaders to create, maintain, and optimize documentation that supports internal policies, operational procedures, data governance practices, and onboarding processes for the data engineering and data architecture functions. This position is ideal for someone who thrives on making complex technical information clear and accessible, and who understands the importance of well-structured documentation in driving consistency, compliance, and operational efficiency in data-driven organizations.

Key Responsibilities

1. Documentation Development
   • Create clear, concise, and accurate documentation for data engineering and architecture practices, including:
   • Standard Operating Procedures (SOPs)
   • Data governance policies
   • Security and compliance protocols
   • System and platform architecture overviews
   • Workflow diagrams, data flow models, and data lineage documentation
2. Develop comprehensive onboarding materials tailored for new hires in the data team, including:
   • Step-by-step technical setup guides
   • Role-specific onboarding checklists
   • Glossaries of terms and acronyms relevant to the data organization
   • Orientation content on platforms, tools, and team processes
3. Collaboration & Content Management
   • Partner with subject matter experts (SMEs) such as data engineers, data architects, analysts, and DevOps to gather and verify content
   • Participate in meetings and technical sessions to observe, ask questions, and take notes that inform documentation
   • Maintain and organize documents within internal content management systems (e.g., Confluence, SharePoint, Notion, GitHub)
   • Establish and promote documentation standards, templates, and version control practices to ensure consistency and reusability
4. Process Improvement
   • Continuously assess and improve existing documentation for clarity, usability, completeness, and accessibility
   • Identify gaps in documentation coverage and proactively develop plans to address them
   • Advocate for documentation best practices within the data organization

Required Qualifications

• 3+ years of experience in technical writing, preferably in data engineering, software development, or IT environments
• Solid understanding of data-related concepts such as data pipelines, ETL/ELT, data warehouses, APIs, data modeling, and cloud platforms (e.g., AWS, GCP, Azure)
• Exceptional writing, editing, and proofreading skills with strong attention to detail
• Experience translating complex technical information into clear, audience-appropriate content
• Proficiency with documentation tools (e.g., Confluence, MadCap Flare, Markdown, Google Docs)
• Ability to create visual aids such as workflow diagrams and architecture schematics using tools like Lucidchart, Draw.io, or Visio
• Excellent communication and collaboration skills with a proactive and self-directed work style

Preferred Qualifications

• Experience in a regulated or data-sensitive industry (e.g., finance, healthcare, government) with an understanding of compliance requirements (e.g., GDPR, HIPAA)
• Familiarity with agile methodologies and working in cross-functional agile teams
• Prior experience onboarding technical staff or building structured onboarding programs
• Basic understanding of SQL, Python, or data engineering tools (e.g., GCP, Airflow, Databricks) is a plus

This position may involve access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

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Jacob Sanchez - Senior Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need for employer sponsorship for a non-immigrant visa such as an H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 04/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.